Application Support Engineer

Homevision

United States Remote permanent

Posted: November 17, 2025

Job Description

HomeVision is helping the home valuation and appraisal industry work more efficiently and bring equity and transparency to the US housing market. We’re funded by Initialized Capital and seeing good traction and revenue growth. Our team is growing and we are looking for a talented Support Engineer.

This role requires strong empathy for the user and an ability to think holistically about the product. You’ll also be comfortable diving in to technical details to improve the product, tooling, and support processes.

What you’ll do:

Your primary role will be to handle incoming customer support requests. You will be responsible for answering questions, updating system configuration, and troubleshooting. In addition, you will take on software development and process improvements during downtime to create support tooling and modify product functionality. Whenever possible you will be looking to not just solve the proximate issue but to eliminate the issue or reduce the time to handle the issue going forward.

This is a terrific opportunity for someone looking to grow into a software development or sales engineering role.

What you’ll bring:

• Solid understanding of the fundamentals of software engineering

• Ability to handle complex situations

• Ability to communicate clearly and concisely in writing

• A drive to learn and grow with a mindset of continuous improvement

• Consistent and dependable attendance, with flexibility to work the early shift (6:00 AM PT start) or the afternoon shift (6:00 PM PT end).

• Residing in the United States, including Puerto Rico

• Authorized to work in the US without visa sponsorship

Bonus points:

• Commercial software development experience

• Customer service/support experience

What we'll offer you

• Flexible time-off policy

• A high degree of autonomy and ownership of your work

• Support for your professional goals and learning within and beyond the company

• Ability to grow the role over time to take on additional responsibilities

No recruiters or automated submissions.

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.