Application Manager:in (a) 100 %

Confidential

Aarau, Aargau, Schweiz permanent

Posted: January 30, 2026

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Quick Summary

Manage 2nd Level Support for a wide range of applications, analyzing, reproducing, and resolving issues with the 1st Level Support, Development team, and external partners.

Required Skills

Application Management 2nd Level Support Web Applications Databases (SQL) REST APIs ITIL Processes Communication Skills Customer Service Deployment Management Optimization

Job Description

• leistest du 2nd Level Support für ein breites Portfolio von Applikationen; du analysierst, reproduzierst und behebst Störungen gemeinsam mit dem 1st Level Support, dem Entwicklungsteam und externen Partnern

• stellst du die Verfügbarkeit, Stabilität und Performance der Applikationen sicher

• berätst du interne User:innen und arbeitest eng mit den verschiedenen Stakeholdern und externen Dienstleistern zusammen

• planst und koordinierst du Deployments, Releases und Updates

• erkennst du Optimierungspotenziale, treibst Verbesserungen voran, pflegst technische Dokumentationen und erstellst Wissensartikel

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