Apple Support Technician

USITSolutionsInc

Sacramento, CA, United States permanent

Posted: July 11, 2017

Quick Summary

We are seeking a highly skilled Apple Support Technician to join our team in Sacramento, CA, USA. The ideal candidate will have excellent communication skills, technical expertise, and a passion for innovation. The successful candidate will be responsible for providing top-notch technical support to our clients, ensuring seamless user experience and resolving complex issues efficiently.

Job Description

We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.

Client is seeking two Apple Support Technician positions within IT Operations Workgroup. Client has approximately 55 Apple Devices deployed across the enterprise. These positions will be responsible for supporting all Apple Desktop and Laptop Mac devices with: OS installations, OS Break-Fix Issues, Application Installations and Troubleshooting, Hardware Installations, Hardware Break-Fix Issues, Encryption Administration, Network Administration (LAN/WAN), Anti-Virus Administration, Remote Management for Apple Devices.

Mandatory Requirements

1. Must have 5+ years’ experience supporting 10-60 Apple Macintosh devices within an Enterprise Active Directory environment.

2. Must be a current Apple Certified Macintosh Technician (ACMT 2016 - Two Exams)

a. Apple Service Fundamentals Exam (Pearson Vue exam: #SVC-16A).

b. ACMT 2016 Mac Service Certification Exam(Pearson Vue exam: #MAC-16A).

All your information will be kept confidential according to EEO guidelines.

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