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Appeals Council Paralegal

Confidential

Syracuse, New York permanent

Posted: May 7, 2026

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Quick Summary

Serve as primary contact with assigned clients and assist with maintaining the Appeals Council Attorney's calendar and ensuring deadlines are met.

Job Description

At Olinsky Law Group, we’re more than just a workplace — we’re a team that values growth, collaboration, and professional development.

We’re a Social Security Disability law firm seeking motivated, detail-oriented individuals who are eager to make a difference and grow with us!

Responsibilities:

Serve as primary contact with assigned clients

Answer incoming phone calls and field client questions

Assist with maintaining CRM database

Manage Appeals Council Attorney’s calendar and ensure deadlines are met

Draft letters, correspondence and legal documents to send to the Appeals Council as needed

Send detailed emails to attorneys and representatives outlining all communications with clients or in relation to clients

Process all incoming mail relating to assigned clients and process as necessary

Download and upload supporting documents, letters, etc. using the Social Security Administration’s Business Services online

Request and collect information from clients such as SSA Form 795, dire need information, 1696s, and other documentation

Communicate with contact points at various outside Referral Sources

Facilitate receiving proper documentation and materials from Referral Sources

Provide updates to Referral Sources

Communicate with contact points at Syracuse University and any contract writers

Download and upload proper files and supporting documents to contact points at Referral Sources and Syracuse University

Assist other Case Managers or Paralegals as necessary, promoting a team environment

Maintain client files, updating and checking on statuses regularly, with a focus on deadlines

Maintain confidentiality and adhere to firm policies and procedures

Requirements:

Associates degree and/or paralegal certificate or two years of relevant work experience

Customer service skills and experience

Knowledge of a multi-line telephone system, proficiency in computers (including Microsoft Suites), and excellent data entry and typing skills

Prior legal and/or Social Security experience is a plus

Experience with WORLDOX and Litify is a plus

Benefits:

Paid Time Off

Company Paid Holidays

Employee Assistance Program

401k Plan

Dental Insurance

Health Insurance

Life Insurance

Vision Insurance

Short & Long Term Disability Insurance

Health Savings Account (HSA)

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