Anaplan Platform Support Specialist

Reports to: Senior Manager – Emerging Applications Portfolio

The Anaplan Platform Support Specialist will assist in maintaining, developing, and supporting Anaplan models used for fund waterfalls, carried interest calculations, and scenario-based analytics. You will collaborate with business stakeholders, model builders, and integration teams to ensure Anaplan delivers accurate, scalable, and auditable financial modelling solutions aligned to Aztec’s operational strategy. You will operate within Aztec’s application governance and ISAE 3402 control framework, ensuring all changes are tested, approved, documented, and auditable, while supporting the integrity of model logic and data integrations.

Key responsibilities:

Model Maintenance & Administration

• Maintain and update Anaplan models, lists, and dashboards, following ACLM (Application Configuration Lifecycle Management) standards

• Manage user access, security, and workspace allocation

• Troubleshoot data load and logic issues, ensuring timely resolution

• Ensure all model and configuration changes are properly tested, documented, and approved through the Change Advisory Board (CAB) process

• Manage user roles and access rights in line with ISAE control requirements

• Maintain audit trails, version logs, and testing evidence for all changes

Integration & Data Management

• Assist with integration of Anaplan to upstream and downstream systems (eFront, Databricks, Excel)

• Maintain mapping documentation, data-load schedules, and validation checks

• Work with Data Engineers to optimise data flows for performance and integrity

Incident & Service Management

• Investigate and resolve platform incidents and user issues in line with defined SLAs

• Support data reconciliation and validation between Anaplan and connected systems (eFront, Databricks, Excel)

• Escalate recurring issues and contribute to problem management and process refinement.

Collaboration & Governance

• Support the Waterfall Centre of Excellence (CoE) and model builders to validate outputs

• Document processes and maintain a knowledge base for users and administrators

• Contribute to the refinement of modelling standards and best practices

• Participate in periodic access reviews and ISAE control testing

• Support the Waterfall CoE and business stakeholders by ensuring modelling consistency and audit readiness

Skills, Knowledge & Expertise

• 3–5 years’ experience supporting or administering Anaplan

• Strong Excel and logic-modelling skills; confident managing hierarchies and calculations

• Understanding of carried interest, GP/LP allocations, and fund structures

• Working knowledge of change control, configuration management, and ISAE audit practices

• Proactive problem-solver with strong communication and collaboration skills

Desirable:

• Anaplan Level 2 Model Builder certification or in progress

• Familiarity with ACLM tools, APIs, or integration methods

• Exposure to financial modelling in fund administration or private-markets finance

Qualifications & Experience

• Degree in Finance, Information Systems, or related discipline

• 3–5 years’ experience in financial technology or platform support

Career Development & Opportunity

This role provides a progression path to Anaplan Solution Architect or Product Analyst – Modelling Automation, building core technical and analytical expertise in one of Aztec’s most strategic automation platforms.