Analyst-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The role of a Credit Risk Analyst will be essential to the business and all customer decisions that we make, both big and small!

As a key member of the Credit Risk Management team, you will be empowered to identify, develop, and implement capabilities to enhance customer risk assessments.

By leveraging our organization’s rich data, and collaborating with other departments such as Compliance, Legal, and Data Privacy, you will be able to derive analytical insights that shape our business strategy.

This will require a good understanding of the drivers of credit performance indicators and the implications on trends/forecasts, monitoring the true experience of customers in the market, diagnosing problems, and seeing opportunities for improvement, and then working with partners and stakeholders to implement.

Our CFR colleagues are based in different geographies across the world, which provides a great opportunity to learn and deploy standard processes from other regions. You will implement risk-driven strategies to profitably grow billed business, reduce unnecessary point-of-sale disruptions, and improve the customer experience in close collaboration with our Center-of-Excellence teams that develop state-of-the-art decision science tools and risk management capabilities. Given the strong business focus on digital servicing, you will be working at the forefront of digital innovation to realize new strategies that drive customer acquisition and engagement.

This is both an exciting and rewarding role that offers a unique opportunity to gain experience across the credit risk lifecycle and to interact with a wide range of business partners across all levels within the organization.

Minimum Qualifications

Advanced degree in business, finance, statistics, economics, mathematics, or equivalent experience in a similar field of study
Fluent proficiency in Spanish and English
Experience in developing strategic insights demonstrating data analytics
Experience in SQL and Python
Understanding of / experience in credit risk management principles
Experience in unsecured consumer lending or in the payments industry

Preferred Qualifications

Strong analytical and problem-solving skills and the ability to manage multiple projects simultaneously
Self-starter with an ability to work in a dynamic, fast-changing environment, with strong attention to detail
Demonstrated interpersonal skills and ability to work effectively in a matrix environment

Employment eligibility to work with American Express in Spain is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.