Analyst, Program Reporting - Remote Canada

OVERVIEW

Reporting to the Senior Manager of Service Provider Reporting, the Program Reporting Analyst is responsible for reporting on the supply chain side of Circular Materials, supporting our collectors across Canada, and administering the service provider claims submission process ensuring all claims are made in accordance with approved contracts and vendor reporting standards.

This is a salaried paid position and requires residency in Canada.

RESPONSIBILITIES

Support the service provider onboarding process. Provide training and guidance on reporting standards and requirements.

Create, update, and manage system contracts using SAP.

Responding to inquiries from service providers to facilitate the claims submission process.

Monitor claims submitted by service providers through the We Recycle portal.

Communicate with service providers to obtain necessary information to support claims.

Review and validate the accuracy of service provider submissions, ensuring all claims are supported with the proper documentation and meet the reporting standards.

Create purchase orders following claim validation allowing service providers to proceed with invoicing. Report irregularities and service provider performance issues to management.

Maintain pricing and related condition tables within the SAP system to ensure accurate and up-to-date information.

Perform daily maintenance of team reports and logs.

Support the development of monthly reports and executive dashboards.

Work as part of a cross functional team to affect continuous improvement of business processes. Serve as the primary point of contact for service provider inquiries and end to end relationship management, while providing portal support for report submissions to ensure smooth operations

Review and understand the Statement of Work (SOW) to facilitate the effective setup of the contracts in the SAP system. 

Provide exceptional customer service to internal / external clients.

Conduct trend analysis to examine data stability, uncover new insights and process improvement opportunities; communicate the results to internal stakeholders.

Maintain Standard Operating Procedures (SOP) to ensure consistent and efficient operations

Perform User Acceptance Testing (UAT) in JIRA to ensure functionality meets project requirements and department quality standards.

Participate in any Ad hoc projects as needed.

QUALIFICATIONS

Education

Post-secondary diploma/degree in purchasing, business administration, supply chain or related discipline. Equivalent or relevant experience will be considered.

Project Management Professional (PMP) designation is considered an asset.

Experience

Technical expertise and process optimization.

PO and contract set-up in supply chain environment.

Analyzing huge sets of data to derive actionable insights in Excel.

Experience with building relationships with vendors and maintaining vendor records.

End-user expertise with SAP and SharePoint is an asset.

Experience in waste management, materials management and logistics, or related operational business activities is considered an asset.

Knowledge/ Skills/ Competency

Strong computer skills, specifically in MS Excel (x-lookups, pivot tables).

Strong Communicator: Ability to translate complex data into simple, actionable insights for diverse stakeholders. Excellent written, verbal, and presentation skills.

Detail-Oriented: High attention to detail and a strong focus on data accuracy and reliability.

Problem Solver: Strong problem-solving skills with a solution-oriented approach, ability to present clear, concise solutions to business challenges.

Adaptability: Comfortable working in a fast-paced, dynamic environment with changing priorities and requirements.

Self-Starter: Motivated to learn and develop, with the ability to work independently and manage multiple tasks simultaneously.

Collaboration: Proven ability to work collaboratively across departments, building strong relationships with stakeholders to drive successful outcomes.

Experience dealing with Purchase Orders and an understanding of procure to pay operations.

WORKING CONDITIONS

All CM employees work 40 hours per week, remotely from a Canadian home office environment.

Extra or flexible hours may be required on occasion.

PAY TRANSPARENCY 

Expected Compensation: 

An annual base salary in the range of $50,000 to $70,000    

The salary range listed complies with the Ontario Employment Standards Act and reflects a potential base salary range for this role.  The actual salary offered will be determined within the range, and will depend on factors, such as the candidate’s unique qualifications, relevant experience, work location and expected contributions.   

Job Vacancy Reason 

This position is a new role.

Artificial Intelligence 

AI is not used during our hiring processes.  

Applicant and Interviewee Communication 

We thank all applicants for their interest. However, only those under consideration will be contacted. 

Applicants who have been interviewed will be informed whether a hiring decision has been made within 45 days of their final interview. 

Record Retention  

Job posting records and associated application forms will be retained for at least three years.  

ABOUT CIRCULAR MATERIALS

Circular Materials is a national not-for-profit producer responsibility organization (PRO) that supports producers in meeting their extended producer responsibility (EPR) obligations across Canada. Created by producers for producers, Circular Materials develops, implements, and supports effective and efficient recycling programs to advance innovation, deliver improved environmental outcomes and drive value across the recycling supply chain. Our full-service offerings include collection, management, promotion and education, and reporting.  

Together, we are advancing the circular economy where materials are collected, recycled, and can be returned to producers for use as recycled content in new products and packaging. As we develop enhanced recycling systems across Canada, we work to ensure more materials are looped into the circular economy, benefiting both people and the environment.  

Learn more at circularmaterials.ca.  

Circular Materials is an equal opportunity employer, seeking team members with a diversity of thought, skills, experiences, culture, and ethnicity to help us achieve our purpose of accelerating a circular economy for people and the planet. As a national organization operating across Canada, our goal is to build a workforce that reflects the diversity of the many provinces and territories where we do business.  

Our inclusive hiring practices aim to foster a culture where all employees feel a strong sense of belonging. We are proud of our recent diversity survey results which showed that:  

51% of Circular Materials employees identify as women. 

53% of Circular Materials employees identify as visible minorities. 

97% of employees believe Circular Materials fosters a strong sense of belonging for employees of all backgrounds.  

95% of employees recommend Circular Materials as an inclusive workplace.   

We welcome applications from candidates of all backgrounds, including women, Indigenous Peoples (First Nations, Inuit, and Métis), persons with disabilities, racialized individuals, and members of the 2SLGBTQIA+ community. 
As part of our commitment to reconciliation, Circular Materials is working to advance Indigenous representation and partnerships within our organization and across our programs.  We acknowledge that Circular Materials operates on the traditional territories of diverse Indigenous Nations, and we recognize the importance of respecting Indigenous rights, governance, and contributions in the workplace and beyond. 

Circular Materials supports reasonable requests for accommodation in accordance with all applicable provincial accessibility standards. Requests for accommodation will be provided by Circular Materials through the recruitment and/or assessment processes, upon contacting [email protected]. This email is only used for accommodation requests.