Analyst Operations Strategy

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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

At SoFi Home Loans, we’re reimagining how people achieve homeownership through thoughtful partnerships, disciplined execution, and member-first decision making. We’re looking for an energetic and founder-mentality professional to support supplier engagement and operational decision-making across our Home Loans business.

This role sits within HL Operations and plays a critical role in managing supplier relationships, achieving financial discipline, and driving cross-functional execution for all of Home Loans; and, directly impacts revenue, scalability, and the member experience.

What you’ll do:

• Champion a high-performing, $70M supplier ecosystem for SoFi Home Loans; architect end-to-end strategy alignment between suppliers and business goals; proactively optimize performance, maximize ROI and deliver operational excellence.

• Engage, influence, and coordinate with a wide range of internal and external partners to support initiatives that drive revenue growth and improve the member experience. Internal partners include Sales, Operations, Engineering, Finance, Credit Risk, Compliance, and Marketing. External partners include other SoFi Business Units and strategic external partnerships.

• Maintain and enhance Home Loans’ expense management and forecasting, providing clear visibility into supplier spend, trends, and opportunities for optimization

• As part of supplier evaluation and onboarding, gather business requirements, translate those requirements into executable plans, and support a seamless transition from supplier evaluation and onboarding to implementation of major cross functional projects.

• Creatively identify opportunities to improve processes, controls, and operating rhythms that increase efficiency, scalability, and accountability across supplier operations

Success will look like:

• Suppliers are well-managed, performance is transparent, and spend is disciplined and communicated

• Cross-functional teams view you as a trusted operational partner

• Operational decisions are clearly tied to business strategy and member impact

• Processes scale cleanly as the Home Loans business grows

What you’ll need:

• Experience in lending, corporate banking, or financial services, with exposure to operations, supplier management, business development, and/or financial management

• Experience in management consulting, financial consulting, or a highly analytical role preferred

• Proven ability to influence without authority and work effectively and creatively across functions in a fast-paced environment

• Bachelor’s degree required; Master’s degree or advanced certifications a plus (MBA, MPA, PMP, Lean, Six Sigma, etc.)

• Demonstrated experience in process optimization and/or operational improvement

• Comfortable managing multiple priorities, ambiguous problems, and influencing senior stakeholders

• Strong analytical skills with the ability to connect financial data, operational decisions, and strategic outcomes; experience with financial modeling a plus

Nice to have:

• Strong Excel and data analysis capabilities

• Experience building financial projection models

• Deep project management experience

• Process improvement and optimization background

• Experience with RFPs, RFIs, and supplier negotiations

• Strong understanding of finance and lending

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.