Analyst – Finance Operations & Systems Support

Join us. But be you. At Deloitte, you’ll do more than just join something, you’ll add something.  You’ve found a place that values your curiosity, passion, and desire to work alongside brilliant people on the things that really matter. There really is only one question: What impact do YOU want to make?

Our Finance team is looking for an Operations & Systems Support Analyst to join our Auckland office!

The team you’ll join

This is a client-facing role within the national finance team, focused on delivering operational excellence across finance systems and processes. You’ll ensure data accuracy, system compliance, and the smooth execution of billing activities. Along with this, you'll indulge in change management and regularly facilitate trainings. As the first point of contact for system-related queries, you’ll support client-facing teams and fee preparers across the firm. Your work will directly contribute to the accuracy of financial reporting and the efficiency of the client-to-cash cycle.

The impact you’ll make

This is a critical role in helping the business navigate complex billing scenarios, testing and implementing system changes and maintaining engagement and client data. The role demands precision, strong stakeholder engagement, and a proactive approach to continuous improvement.

Your typical day may include:

• Providing timely and professional support for billing system queries, ensuring fees are raised accurately and in line with business processes.
• Delivering regular and ad hoc reporting (e.g. timesheets, WIP, agency reports) with a focus on accuracy, timeliness, and continuous improvement.
• Monitoring the integrity of billing data, ensuring job ownership details are current and that job openings and closures follow established protocols.
• Conducting regular reviews of aged WIP and interim fees, working with the business to resolve anomalies and improve billing efficiency.
• Supporting system enhancements by participating in testing, documenting changes, and communicating updates to stakeholders.
• Maintaining up-to-date finance process documentation and ensuring business-facing updates are accurate and accessible.
• Assisting with month-end processes, including reconciliation of WIP and debtor balances, and preparing reports to support financial close activities.
• Identifying opportunities to improve billing and reporting processes, contributing to operational excellence across the finance function.

Your expertise

Bring your attention to detail, systems knowledge, and collaborative mindset to help us deliver financial excellence. You’ll also have:

• 1-4 years’ experience in practice or revenue management including billing/invoicing, revenue reporting and change management.
• A background in business and/or finance operations.
• A good understanding of accounting principles.
• Knowledge and experience in SAP (beneficial).
• Proven organisational skills, exceptional attention to detail and ability to juggle priorities
• Strong Excel skills and the ability to manipulate data efficiently and accurately.

So, who is Deloitte in Aotearoa?

We are driven to create an impact that matters at every opportunity. Supported by a strong leadership team and member firms from over 150 countries across the globe, Deloitte New Zealand is in the business of solving complex problems. 

Over our 175-year history, we have built a reputation for impactful delivery across audit and assurance, consulting, financial advisory, risk advisory, tax, and technology services. 

Deloitte in Aotearoa recognises the uniqueness of our country identified in our founding document, Te Tiriti o Waitangi.  We uphold our responsibility(s) to the founding document and acknowledge Māori as the Tangata Whenua/Indigenous people. 

Our workplace and culture

We are driven by our desire to create positive outcomes for our clients, communities, and people. Our purpose is to make an impact that matters. Everything we do is with intent - the intent to make a meaningful difference.

Our shared values are at the heart of everything we do. Living these values, including ‘taking care of each other’ and ‘fostering inclusion’, is essential to ensuring everyone feels included at work and able to reach their full potential.

For us to succeed and thrive as an organisation, we understand the importance of creating a culture where diverse perspectives matter and where everyone is given an equal opportunity to grow and develop.

Deloitte New Zealand rewards

We hold a simple belief – that our people’s hard work should be recognised and rewarded beyond their remuneration.

We have reimagined what ‘work’ looks like and how we can empower all our people to create a work experience that is distinct to their needs. Founded on concepts of trust, balance, wellbeing, and the importance of personal connection, this is the Deloitte experience.

We offer

• Flexible work arrangements – work in a way that suits you, us, and our clients best.
• Subsidised professional qualifications and paid professional memberships.
• Subsidised health insurance.
• Income protection insurance.
• 22 days annual leave.
• Social events, social sports teams, and monthly firm drinks.
• A focus on wellness and well-being.
• Community-focused volunteer days.
• A focus on the environment and sustainability.
• Plus much more.

Does this sound like the sort of role and organisation for you? Then apply now! We’d love to hear from you.

We believe the strongest teams are made up of diverse individuals and we are proud to be an equal opportunities employer. We recognise that women and individuals from under-represented backgrounds may hesitate to apply if they don't meet all criteria. If you're passionate about this role and believe you have the skills, we encourage you to apply, even if your experience, ideal working hours or qualifications aren't a perfect match.

Please be aware of phishing attempts posing as Deloitte recruiters. Official communications from Deloitte New Zealand will come from “@deloitte.co.nz,” “@smartrecruiters.com,” or our video interview platform Deloitte. If you receive a suspicious email, verify its authenticity by contacting us at [email protected].