Analyst - Business Operations

About Everbright Health:

Everbright Health is building a future where every mental health provider can deliver the full spectrum of care, including advanced interventions such as transcranial magnetic stimulation (TMS), SPRAVATO®, and other innovative treatments, without the complexity of going it alone.

We partner with mental health practices to embed end-to-end infrastructure, technology, and operations directly into their workflows. This allows providers to expand care offerings while ensuring patients can finally access life-changing treatments.

Today, Everbright Health partners with more than 170 providers across seven markets and is backed by $7M in early-stage venture capital funding. We are growing quickly and with purpose.

The Role

As an Analyst, BizOps Enablement, you will act as a force multiplier for Everbright’s US and India teams. You will support critical business operations, enable smooth execution across functions, and help create structure where it does not yet exist.

This is not a narrow analyst role. You will be a builder from day one.

Requirements:
Key Responsibilities:

Business and Operations Enablement

• Act as a central BizOps support partner for US-based leadership and cross-functional teams
• Provide ad-hoc analytical, operational, and execution support across departments including Strategy, Operations, Growth, and Clinical Ops
• Help design, document, and improve internal processes as the company scales

Research, Analysis, and Executive Support

• Conduct market, competitor, and operational research to support strategic initiatives
• Build high-quality presentations, leadership decks, and reports for internal and external stakeholders
• Translate ambiguous requests into structured analyses and clear, actionable outputs

Administrative and Program Support

• Support administrative and coordination needs across teams including planning, tracking, and follow-ups
• Own internal documentation, trackers, and operational hygiene
• Proactively support leadership by ensuring priorities move forward efficiently

Recruitment and People Operations

• Support hiring efforts including candidate research, coordination, and interview logistics
• Assist in building foundational people and hiring processes for a growing India team

IT and Vendor Coordination

• Coordinate with IT vendors and service providers to support team infrastructure
• Manage vendor relationships, contracts, and issue resolution
• Support onboarding and offboarding logistics, tools, and access

Who We’re Looking For

Must-Have Qualifications

• 3 to 5 years of experience in consulting, business operations, or a fast-growing US–India corridor company
• Strong problem-solving and analytical skills with the ability to structure ambiguous problems
• Excellent written and verbal communication skills, with comfort working directly with US stakeholders
• Advanced proficiency in PowerPoint or Google Slides and Excel or Google Sheets

Nice-to-Have

• Prior experience in healthcare, healthtech, or startup environments
• Experience supporting founders or senior leadership
• Comfort working across time zones

Traits That Will Help You Succeed

• Strong ownership mindset with the ability to identify gaps and act without waiting for direction
• Bias for action and comfort executing with incomplete information
• High adaptability and curiosity across functions and problem areas
• Attention to detail while maintaining a strong strategic perspective

Benefits:
Why Join Us?

This is a true ground-floor opportunity. As the first hire in the BizOps Enablement team, you will work closely with the founding team and US-based leaders to help build the operational backbone of a rapidly scaling healthcare company.

This role offers a unique combination of:

• Strategic exposure to leadership decisions
• Hands-on execution across multiple functions
• Direct ownership in shaping how teams operate

If you thrive in ambiguity, enjoy wearing multiple hats, and want accelerated growth in strategy, operations, and leadership, this role is for you.