AML Analyst- Italian Market (First line of defense, transaction monitoring)

Our mission and customers

Our platform simplifies banking and finance management for SMEs today, so that they can build their tomorrow. We offer a finance management platform with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 53,000+ reviews.

Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75. This level of satisfaction is far above typical traditional banking scores, often ranging from 3 to 12, sometimes even lower.

Our journey

Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000 customers across 8 European countries: France, Germany, Italy, Spain, Portugal, Austria, Belgium, and the Netherlands. We have been profitable since 2023, and we are just getting started as we want to become the indisputable European leader in SME finance management.

Our beliefs

We hire for skills and potential. With 80+ nationalities, 45% women, and 56% of women in our leadership team, diversity is simply part of who we are.

We've built a discrimination-free hiring process because we believe the best teams are built on merit.

AI at Qonto

We see AI as a catalyst for our success.
We always choose thinking over routine. That's why AI is already deeply embedded in how we work - not as a trend, but as a way to raise the bar for the entrepreneurs who count on us. That is why we grant our Qontoers unlimited access to the best AI tools on the market - Claude Code, Cursor, Copilot, Dust, and Notion AI.
We want people who experiment without waiting for permission. Who push AI beyond the obvious. Who know when to trust it and, more importantly, when to question it.

Already pushing AI limits? You'll fit right in.

⭐ Mission

Join Qonto's AML team and play a crucial role in protecting our 600,000 customers from financial crime while safeguarding Qonto from reputational risks. You'll be part of a 7-person team conducting first-level anti-money laundering detection, processing alerts, and ensuring compliance as we prepare for Italy's market relaunch in this fast-growing fintech environment.

As an AML Analyst, you'll work directly with Alessandro Scandolara and contribute to maintaining our 95% compliance rate while bringing fresh energy and initiative to a team ready for new perspectives.

👩‍💻🧑‍💻 As an AML Analyst at Qonto, you will:

• Analyze transactions and supporting documents (invoices, contracts, bank statements) to identify suspicious patterns related to money laundering and terrorism financing;

• Communicate with customers and counterparts to obtain key information and validate SEPA transfers;

• Collaborate with local authorities when receiving legal requests and criminal seizures;

• Support other teams (Onboarding, Customer Service, Banking Operations) when suspicions arise regarding customers;

• Work in alignment with the Anti-Financial Crime team who handles case declarations to competent authorities.

🤔 What you can expect:

• Team Context: You'll join a team of 7 people (4 in Milan, 1 in Barcelona, 2 in Paris) that values bottom-up contributions and collaborative problem-solving rather than top-down management;

• Performance Framework: Clear KPI structure with 95% compliance rate target, 60% productivity focus on alert handling, and 40% dedicated to meetings, projects, and team collaboration;

• Tools & Technology: Work with cutting-edge tools including Forest (back-office operations), Metabase (pattern detection dashboards), SEON (fraud detection), plus standard tools like Zendesk, Slack, and Notion;

• Market Opportunity: Be part of Italy's market relaunch in a fast-growing fintech serving the newest technologies and fastest-growing companies.

🤝 About your future manager

Alessandro brings a collaborative leadership style focused on team growth. He believes everyone can have an impact and contribute to solving challenges together. Rather than imposing solutions top-down, he encourages bottom-up initiatives and ensures everyone has the support and autonomy to improve themselves, systems, and processes.

🏅 About You

• AML/CFT Knowledge: Proven experience in transaction monitoring and ability to detect suspicious activity patterns, including review and investigation of client transaction patterns. Additional experience in transactional monitoring activities for corporate clientele is highly valued;

• Analytical Capabilities: Strong pattern recognition, attention to detail, and patience for thorough investigations with curiosity and passion for financial crime detection;

• Task Management: Ability to prioritize multiple urgent tasks, manage time effectively, and communicate risks early while maintaining quality standards;

• Communication Skills: Clear written and verbal communication in both Italian and English, with ability to explain complex topics simply and collaborate cross-functionally;

• Energy & Adaptability: You're an energy giver who's open to feedback, a fast learner and adaptor who can bring fresh air and initiative to the team;

• Location: This position is based in Milan.

At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.

Our hiring process

- Interviews with your Talent Acquisition Manager and future managers (1 hour each)
- A remote or live exercise to demonstrate your skills and give you a taste of what working at Qonto could be like

On average, our process lasts 20 working days - more information here on our candidate journey.

To know how your personal data will be processed during your application process or to request its deletion, please click here.