ALPHA H | Influencer and UGC Co-Ordinator | WFH

About the job

Ready to Redefine the Future of Skincare?

We’re on a mission to empower skin confidence—and we want you to be part of it!

At Alpha-H, we're not just about skincare—we're about transforming routines into rituals. As pioneers in acid-based, science-backed skincare, we craft products that deliver clinical results at home. With over 27 years of expertise, our award-winning formulas, including the iconic Liquid Gold™ Exfoliating Treatment, have set new standards in the industry.

Alpha-H, a proud member of the Vita Green brand portfolio, is a leading beauty brand headquartered in Australia, dedicated to delivering high-quality products and exceptional customer experiences.

As we expand our business, we are searching for a dynamic Influencer and UGC Co-Ordinator to be part our marketing blueprint.

About the Role

We are seeking a highly organised, proactive, and detail-oriented Influencer & UGC Coordinator to support our growing creator ecosystem. This is a hands-on operational role focused on execution and coordination. You will manage day-to-day outreach, relationship nurturing, campaign execution, and UGC asset delivery, ensuring smooth operations between creators and the Melbourne marketing team.

Requirements:
What You'll Do

• Execute outreach to beauty and skincare influencers/KOLs (micro to mid-tier) as directed.
• Handle day-to-day communication, follow-ups, and relationship management with existing creators.

• Coordinate gifting, seeding, and paid collaboration deliveries.
• Track deliverables, chase content submissions, and manage approval workflows
• Proactively reach out to potential users and creators for UGC opportunities via DMs, email, and forms
• Send content briefs and requirements to selected creators.
• Maintain an organised library of approved UGC for the team’s use in ads and social content.
• Handle logistics such as tracking shipments, contracts, and invoicing follow-ups.

Who We're Looking For

• Location & Availability: Must be based in the Philippines and capable of managing communication across UK business hours.
• Experience: 1–2 years in Influencer Marketing or Social Media Coordination. Experience "hunting" for creators on TikTok and Instagram is essential.
• Remote Mastery: Experience working with US/UK remote agencies or brands, understanding the nuances of Western influencer rates, contracts, and communication styles.
• AI Integration:
• Experience using AI for influencer discovery (e.g., Modash, HypeAuditor, or AI-powered CRM tools).
• Ability to use ChatGPT/Claude for drafting personalized outreach scripts and creative briefs at scale.

• UGC Knowledge: Ability to identify high-converting User Generated Content (UGC) and provide constructive feedback to creators based on brand guidelines.

Soft Skills

• High Emotional Intelligence: Ability to build rapport with creators and negotiate effectively.
• Organized Hustler: Capable of managing 20+ creator relationships simultaneously without losing track of deliverables.
• Culturally Savvy: Up-to-date with US/UK pop culture, slang, and viral trends to ensure content remains relevant.

Benefits:
Why Join Alpha-H?

At Alpha-H, we are more than a skincare brand; we are a community dedicated to empowering individuals through innovative, clinically proven products. This role will oversee the day-to-day management of the Alpha-H website on Shopify, ensuring a seamless and high-performing user experience.

• Innovative Culture: Work with a brand that’s redefining skincare standards through scientific innovation.
• Global Reach: Help shape the growth of Alpha-H across international markets.
• Be part of a forward-thinking company dedicated to health and wellness.
• Engage in pioneering projects that push the boundaries of innovation.
• Opportunities for professional growth and development.