Airport Systems Support Technician

Title: Airport Systems Support Technician

Location: Reno-Tahoe International Airport (RNO), Reno, NV

Ever wanted to know more about working at an airport? Here is your chance to find out as ServiceTec, the leading independent provider of managed IT services to the aviation industry has an exciting recruitment opportunity for an Airport Systems Support Technician at Reno-Tahoe International Airport in Reno, NV. If you are looking for an exciting challenge whereby no two days are the same, then this position may be for you. Further information on this role is detailed below: 

Position Overview: The Airport Systems Support Technician will be responsible for providing L1 technical support for mission-critical Customer Use Passenger Processing Systems. These systems reduce processing time and create a free-flowing terminal which results in passenger satisfaction. Schedule is Monday to Friday with several shift times available between the hours of 4am and 9pm.

Responsibilities:

Ensuring that all work meets or exceeds the routine performance criteria as outlined

Adhere to contractual response and fix times

Be well presented at all times in line with the Company dress code and conduct yourself in a professional manner. Telephone manner is as important as direct contact

Ensure that spares, parts and consumable stocks are used correctly, report shortages, low levels, deficiencies or extra requirements to the Operations Support Manager.

Ensure that items requiring repair are correctly documented and packed ready for transport to the repair provider without undue delay

Ensure that communication devices are working correctly and procedures for use are being adhered to.

Physical Attributes:

Independent mobility throughout work locations, and ability to move unaided from one working level to another, ability to access, unaided, all installed equipment locations, including working at height, when required

Ability to negotiate security checkpoints and screening x/ray access points without assistance. Maintain security clearance at all times

Visual acuity - ability to interpret and operate customer-owned computer screens and read/write relevant documentation, without the need for special accommodation (large print, Braille, voice assisted computer system, or dictation equipment)

Ability to carry tools, test equipment and replacement equipment (up to 50lbs), independently and unaided

Ability to drive standard vehicles without any requirement for modified controls

Benefits:

Excellent healthcare benefits: Medical and Dental.

401K including an employer match.

Paid time-off and sickness leave.

Paid Military Leave. 

Join Our Team
ServiceTec International, Inc. specializes exclusively in the provision of Managed IT Services to the world’s airport and airline industries, and have been doing so since 1989. We operate globally with headquarters in the UK and the USA, and offices in Canada, Netherlands, Germany and Norway. We partner with airports and airlines of all sizes to manage, maintain, monitor and support business and mission critical IT systems. 

ServiceTec Culture:
ServiceTec is a people-oriented company.  We value our employees, believing they should be treated fairly, with courtesy and respect.

We believe people work better when they feel supported and know that there is a team behind them. We nurture talent and our philosophy is to promote from within if at all possible.

We consistently recognize those employees who go “above and beyond.”

For Immediate consideration, please send in your resume and cover letter, including salary expectations which be treated in confidence.

ServiceTec International, Inc. is an Equal Opportunity Employer and will comply with all applicable local, state, and federal statutes concerning equal employment opportunity with regards to all employees whether full time, part time, casual, temporary, and seasonal or contract.

The company will not discriminate on grounds of sex, trans-gender status, sexual orientation, religion or belief, marital status, civil partnership status, age, race, ethnic origin, color, nationality, national origin, disability or on other grounds not prohibited by legislation.

We are thankful to receive any applications; however, only those selected for an interview will be contacted.

Your application will be held on file indefinitely, if you wish to have your personal data removed, please follow the instructions in the application acknowledgement email you will receive.