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Airport Representatative

AccorHotel

Mumbai, MH, India permanent

Posted: May 9, 2026

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Quick Summary

We are seeking an Airport Representative for our Mumbai, MH, India location, responsible for managing guest arrival and departure records, coordinating group arrivals and departures, and addressing guest inquiries.

Job Description

Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India. Offering an inventory of 204 guest rooms and suites along with 6 dining options serving Chinese, Indian, Italian and Continental cuisines.

Located 3.2 mi from Chhatrapati Shivaji Airport and overlooking the Arabian Sea Novotel Mumbai Juhu Beach is a beach front property.

• Keeps a record of the arrival and departure of the hotel.
• Co-ordinates group arrival and departures.
• Addresses questions pertaining to room accommodations and rates.
• Makes effort on low occupancy dates to maximize room revenue.
• Maintains a favourable working relationship with all other company employees to foster and get business related information of the competition hotels.
• Maintains a close co-ordination with the airline staff.
• Facilitates guest check-in and check-out at the airport.
• Presents options and alternatives to unreserved guests and offer assistance in making choice, types of available rooms as well as services of the property.

Personnel

• Self confidence, motivation, drive and tenacity;
• Ability to enhance organizational performance;

Other Duties

• Ensure cleanliness of all areas under the Front Office viz., Lobby, corridors, main staircase and drive away.
• Helping other department in case of emergency.

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