Airport IT Systems Support Technician

Title: Airport IT System Support Technician

Location: Los Angeles International Airport (LAX) - Los Angeles, CA

Are you looking for an IT job that is more than just sitting in front of a computer all day? Have you ever wanted to ‘travel’ to 6 continents in one day while still going home every night? Working at a busy international airport, such as LAX, can make you believe you’ve done that!

Position Overview: Airport IT System Support Technicians are an integral part of day-to-day operations providing 1st and 2nd level support for critical airport systems. These systems are used by passengers, guests, and employees at LAX International Airport. This position will require someone who is not only technical but also capable of analyzing incidents, identifying top call drivers and suggesting improvements. It is both proactive and reactive in its nature. Expect a hands-on technical role that comes with many benefits such as technical training and no two days being the same. You will be working with an innovative team with a strong focus on service delivery.

FLSA Status and Hours:  This is full time, salaried, non-exempt and requires onsite shift work: Hours are Monday to Friday, 4:00am - 1:30pm.

Basic Requirements:

College diploma or university degree in the field of Computer Science, Information Technology, or a related field or 2-3 years equivalent work experience.

Recognized technical experience with A+, Net+ certification or equivalent. 

Customer Service Friendly attitude.

Ability to work independently in a fast-paced environment and transport tools and equipment. Position may require walking 10,000 or more steps in an average day.

Must be able to pass an airport security badging background check.

Benefits:

Excellent healthcare benefits: Medical and Dental

401K including an employer match 

Paid time-off and sickness leave

Paid Military Leave

Join Our Team

ServiceTec International, Inc. specializes exclusively in the provision of Managed IT Services to the world’s airport and airline industries, and have been doing so since 1989. We operate globally with headquarters in the UK and the USA, and offices in Canada, The Netherlands, Germany and Norway. We partner with airports and airlines of all sizes to manage, maintain, monitor and support business and mission critical IT systems. 

ServiceTec Culture: We’re a people-oriented company.  We value our employees, believing they should be treated fairly, with courtesy and respect.

We believe people work better when they feel supported and know that there is a team behind them. We nurture talent and our philosophy is to promote from within if at all possible.

We consistently recognize those employees who go "above and beyond.”

ServiceTec International, Inc. is an Equal Opportunity Employer and will comply with all applicable local, state, and federal statutes concerning equal employment opportunity with regards to all employees whether full time, part time, casual, temporary, and seasonal or contract. ServiceTec will not discriminate on grounds of sex, trans-gender status, sexual orientation, religion or belief, marital status, civil partnership status, age, race, ethnic origin, color, nationality, national origin, disability or on other grounds not prohibited by legislation. This policy applies to the process of recruitment and selection (both internal and external), promotion, training, conditions of work, pay and benefits and to every other aspect of employment, including general treatment at work and the processes involved in the termination of employment. 

For Immediate consideration, please send in your resume and cover letter, including salary expectations which will be treated in confidence. We are thankful to receive any applications; however, only those selected for an interview will be contacted.

Your application will be held on file indefinitely, if you wish to have your personal data removed, please follow the instructions in the application acknowledgement email you will receive.