AI Product Analyst | Bank

Capco

China - Hong Kong permanent

Posted: February 24, 2026

Job Description

ABOUT US

Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion.

We are growing through a significant growth journey, now is a very good time to join us as we expand geographically, increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking.

ROLE RESPONSIBILITIES

We are currently seeking Consultants / Senior Consultants to support and drive the growth of our Data and AI practice. This is an exciting opportunity to be a leader, in a growing team of data practitioners, where you will be initiating and implementing cutting-edge data & analytics programmes for top-tier Financial Services clients.

This project is with a leading Corporate & Investment Bank as a Product Support Analyst for AI transformation. You will support the design and delivery of the LLM-based productivity tool.

KEY RESPONSIBILITIES

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Support the Product Owner in shaping and delivering an in‑house LLM productivity tool used by 200,000+ colleagues

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Contributing to roadmap execution, product vision, and feature planning.

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Develop and refine product features by gathering user insights, analysing MI, conducting research, and tracking changes in user behaviour and needs.

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Work closely with Engineering to translate feature ideas into clear requirements and maintain an organised, prioritised backlog.

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Collaborate with Customer Success and regional teams to collect feedback, support adoption, and ensure the product meets market and user expectations.

SKILLS & EXPERTISE

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At least 3 years' experience across financial services and/or consulting

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Some experience supporting product development or product ownership, with a solid understanding of the end‑to‑end product lifecycle.

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Basic knowledge of Generative AI technologies, including LLMs, prompt engineering, model evaluation, and AI safety principles.

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Familiarity with large‑scale transformation initiatives involving data, analytics, or AI/ML technologies.

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Self‑starter with strong initiative, able to operate with limited guidance in a fast‑changing environment.

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Adapting to evolving technical and risk requirements, and collaborating across diverse teams

• Strong problem-solving skills

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

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