AI Deployment Strategist - MENA

About Mistral

At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life.

We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments. Our offerings include le Chat, the AI assistant for life and work.

We are a dynamic, collaborative team passionate about AI and its potential to transform society.
Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, USA, UK, Germany and Singapore. We are creative, low-ego and team-spirited.

Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on https://mistral.ai/careers.

Role Summary

• As our AI Deployment Strategist, you'll be the catalyst driving the adoption and scaling of cutting-edge AI solutions. It's a purely IC role.
• You'll work at the intersection of innovation and impact, empowering businesses to leverage GenAI for transformative results.
• You'll partner with Sales Executives in tailoring Mistral's offering into impactful solutions meeting with prospects needs
• You'll design implementation projects and scope the required resources on both Mistral and customer side
• You'll guide companies in integrating GenAI solutions, making AI a tangible part of their operations.
• You'll drive the scaling of GenAI technologies, ensuring seamless transitions from concept to production.
• You'll partner closely with our product and science teams to deliver state-of-the-art AI solutions tailored to client needs.
• You'll tackle complex business problems with AI, delivering measurable outcomes and strategic advantages.
• You'll contribute to the evolution of AI technology, influencing how businesses operate and compete in the modern world.
• You will travel approximately 30 to 60% of your time.
• Your role will involve spending time at the client’s office.

What you will do

Your scope will be as follows:

Pre-Sales & Sales Activities:
• Conduct pre-sales calls to understand potential clients' needs, challenges, and aspirations.
• Lead qualification calls to pinpoint prospects who would gain the most from our solutions.
• Collaborate with the sales team to advance the sale pipeline, providing technical expertise and insights where necessary.

Product Implementation, Integration & Deployment:
• Guide and support customers in deploying our models and products into their infrastructure.
• Work closely with customers to fine-tune models according to their specific requirements.
• Assist clients in integrating our APIs into their front-end interfaces, ensuring a smooth user experience.
• Regularly liaise with the product and technical teams to relay feedback and suggest improvements.
• Design and develop product features that would meet the need of many customers.

Customer Success & Support:
• Continually ensure that the customer is maximizing the product's potential.
• Provide post-deployment support, addressing any issues or challenges that arise promptly.
• Conduct periodic reviews with customers to ascertain their satisfaction and gather feedback.
• Offer recommendations for product optimisations or new features based on customer feedback.
• Develop these features if needed.

Delivering value to the customers:
• Execute on effective technical discovery to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives.
• Contribute to effectively identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer.
• On the project, Influence evaluation criteria and gain control of evaluations and the evaluation process
• Create a strategic vision for the customer on the project, based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities.

About you

• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• You have been involved in a customer facing role
• Passion for AI, with a constant drive to stay updated and ahead of the curve
• Proven experience in product implementation in AI or machine learning products
• You have strong project & stakeholder management skills
• You are proficient in developing custom prototypes using frameworks in Python or Javascript
• You have foundational knowledge in AI/ML/Data science
• Proficient in understanding and developing code
• Familiarity with front-end interfaces and integration processes.
• You have ability to connect technology and business value
• You are result driven and resilient
• Fluent in English
• Being familiar with sales qualification concepts is a strong plus

We are looking for adaptable team players who excel in a fast-paced environment and are ready to frequently support pre-sales as well as deployment tasks, contributing to our shared goals and success.

Hiring Process

• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check