AI Business Analyst & Product Lead

Highlights:

• OTE (On-Target Earnings): $145k-150k

• Location: US Remote (EST, CST)

• Reports to: Director, Business Operations (Finance)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

About The Role

The AI Business Analyst & Product Lead will be pivotal in designing and orchestrating AI-driven change at Fundraise Up. You will partner with departmental leaders to reimagine workflows, building the vision for human-AI teams. This role demands a strategic leader who excels at process deconstruction, stakeholder management, and change management. You will serve as the bridge between business needs and technical execution, ensuring that our AI initiatives deliver measurable business impact in a high-stakes environment.

What You'll Do

• Process Deconstruction: Lead in-depth workshops with stakeholders (e.g., Marketing, Legal, Finance) to conduct precise mapping of current workflows, identifying specific bottlenecks ripe for agentic automation.

• Blueprint Creation & Autonomy Governance: Design the detailed future-state architecture for departmental functions, explicitly defining collaboration protocols, task handoffs, decision rights, and critical human-in-the-loop oversight points.

• Roadmap & Prioritization: Develop a detailed, twelve-month transformation roadmap. Construct data-driven business cases for solutions, contrasting build vs. buy decisions, and prioritizing implementations based on technical feasibility and quantified ROI models.

• Curriculum Development & Change Management: Design, author, and deliver all technical and operational training curricula (e.g., documentation, specialized workshops) required to transition end-users into effective collaborators with newly deployed AI agents.

• Impact Verification: Implement robust tracking mechanisms using specific KPIs (e.g., task completion rate, decision accuracy, departmental throughput change) to measure and verify the deployed solutions' business impact.

About You

• 5+ years in strategy consulting, product management, or operations within high-growth technology environments.

• Demonstrable experience working with stakeholders to build and deliver an end-to-end strategy that transforms the performance of a business, team, or workflow.

• Deep experience driving organizational change and minimizing friction during the adoption of disruptive new technologies.

• Proven ability to execute complex, cross-functional initiatives with limited oversight, including managing work streams and coordinating stakeholders.

• Strong written and verbal communicator; able to convey updates, impact, and insights clearly and credibly to senior audiences.

• A practical, business-oriented approach — you're motivated by tangible outcomes, time savings, and cost reduction.

Perks & Benefits

Our compensation package includes comprehensive benefits and perks, meaningful equity, and a competitive salary:

• Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.

• FSA and HSA Spending Account.

• 20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday.

• 401(k) plan with company match.

• 100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.

• Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers).

• Generous home office stipend to support your remote workspace.

• Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars).

• Charitable giving program and paid volunteer time off with registered non-profits.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.