AI/Automation Business Analyst

Our Company

We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.

Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.

Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

The Team

As an AI/Automation Business Analyst, you will gather requirements, design process automation workflows, and create visual dashboards to support enterprise AI initiatives. You will collaborate with stakeholders to translate business objectives into technical specifications and ensure successful delivery of automation solutions.

The Role

Business Analysis & Requirements Gathering

Engage with business stakeholders to capture requirements for AI and automation projects.
Document process flows, user stories, and acceptance criteria for automation initiatives.
Conduct gap analysis and identify opportunities for AI-driven optimization.

Visual Board & Dashboard Design

Create interactive visual boards and dashboards for process tracking and performance monitoring.
Utilize tools like Looker, Power BI, or Tableau for visualization and reporting.
Ensure dashboards provide actionable insights and align with business KPIs.

Automation Workflow Design

Collaborate with technical teams to design automation workflows using AI and RPA platforms.
Define integration points between automation tools and enterprise systems.
Validate automation logic and ensure compliance with governance standards.

Governance & Documentation

Maintain business process documentation, workflow diagrams, and audit-ready records.
Ensure adherence to data governance, security, and compliance requirements.

What you’ll bring

Bachelor’s or master’s in business administration, Information Systems, or related field.
5+ years in business analysis; 2+ years in automation or AI-related projects.
Proven experience creating visual boards and dashboards using BI tools.
Familiarity with AI/ML concepts, RPA platforms, and workflow orchestration.
Business Analyst certification (CBAP, CCBA, or equivalent) is mandatory.
Strong analytical, documentation, and stakeholder management skills.

Preferred Qualifications

Experience with cloud platforms (GCP preferred; AWS/Azure a plus).
Exposure to Agentic AI workflows, LLMs, and conversational analytics.
Knowledge of process mining tools and automation frameworks.
Certifications in Agile, Scrum, or RPA technologies.

Key Competencies

Excellent communication and facilitation skills.
Ability to translate business needs into technical specifications.
Strong problem-solving and process improvement mindset.
Passion for automation, AI-driven transformation, and data visualization.

Success Metrics

Delivery of clear, actionable requirements for AI/automation projects.
Creation of intuitive visual boards that improve process visibility and decision-making.
Successful deployment of automation workflows reducing manual effort and errors.
Positive stakeholder feedback and measurable efficiency gains.

What You’ll Work With

Visualization Tools: Looker, Power BI, Tableau.
Automation Platforms: RPA tools, AI orchestration frameworks.
Cloud & AI: GCP, Vertex AI, Agentic AI workflows.
Governance: Process documentation, compliance frameworks.

About us

We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future.

#LI-AP1

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.