Agente de Contact Center

Confidential

Ciudad de México, México, Mexico permanent

Posted: January 30, 2026

Interested in this position?

Create a free account to apply with AI-powered matching

Quick Summary

Serás el primer contacto y la voz de Novacard: resolverás dudas, darás seguimiento y harás que cada cliente se lleve u

Required Skills

Customer Service Communication Skills Empathy Technical Proficiency Time Management Problem-Solving Documentation Skills Professional Development

Job Description

Únete a Novacard y sé la voz que nuestros clientes necesitan

Modalidad: Presencial (cerca de Metro Eje Central)
Horario: 1:30 p.m. – 10:00 p.m. (lunes a domingo, descansos rolados en fin de semana)

Sobre nosotros...

En Novacard somos una empresa mexicana en crecimiento acelerado. Hacemos que las finanzas sean simples, seguras y accesibles. Queremos que cada interacción con nuestros clientes sea TOP y para eso buscamos gente apasionada por el servicio al cliente.

Tu misión

Serás el primer contacto y la voz de Novacard: resolverás dudas, darás seguimiento y harás que cada cliente se lleve una experiencia positiva.

Lo que harás día a día...

• Atender llamadas para resolver consultas y dar soporte.

• Explicar con claridad cómo funcionan nuestros productos.

• Dar seguimiento proactivo a renovaciones y aclaraciones.

• Escuchar, empatizar y dar soluciones reales.

• Documentar cada interacción en el sistema.

• Representar con orgullo los valores de Novacard.

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.

Create Free Account Sign In

← Browse all jobs