Agente de cobranza domiciliaria

Confidential

Ciudad de México, México, Mexico permanent

Posted: March 17, 2026

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Quick Summary

Trabajamos de forma cercana entre Operaciones, Producto e IT para asegurar que nuestros procesos, herramientas y equipos estén alineados con los más altos estándares de calidad.

Required Skills

Customer Service POS Systems Cash Handling Clean Communication Time Management Legal Compliance Field Operations

Job Description

HORARIO

• Lunes a sábado (11am-8pm)

• Cobranza en campo CDMX y Edomex

Acerca de NOVACARD

En NOVACARD somos una empresa mexicana en crecimiento enfocada en crear soluciones financieras simples, accesibles y responsables. Operamos en un entorno dinámico, regulado y altamente colaborativo, donde la mejora continua, la calidad del producto y la experiencia del cliente son clave para escalar de forma sostenible.

Trabajamos de forma cercana entre Operaciones, Producto e IT para asegurar que nuestros procesos, herramientas y equipos estén alineados con los más altos estándares de calidad.

Acerca del rol

Buscamos un(a) Agente de Cobranza Domiciliaria que realice gestiones de cobranza en campo, promoviendo el contacto efectivo con los clientes y facilitando la regularización de sus pagos.

Este rol será clave para realizar visitas domiciliarias conforme a las rutas asignadas, entregar documentación de cobranza, orientar a los clientes sobre los canales oficiales de pago y documentar cada gestión realizada, asegurando un trato respetuoso, apego a lineamientos legales y una correcta evidencia de las visitas realizadas.

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