Agente de Atención al Cliente Bilingüe (Back Office)

Distro

Medellín, Antioquia permanent

Posted: May 8, 2026

Job Description

Oferta Laboral: Payroll Associate – Execupay

Ubicación: 100% presencial Horario: Lunes a viernes, de 9:00 a.m. a 6:00 p.m. Nivel de inglés requerido: Avanzado (9-10)

Sobre el rol:

Buscamos un Payroll Associate con excelente nivel de inglés y gran atención al detalle. Este es un puesto muy administrativo, ideal para personas organizadas, responsables y con vocación de servicio. Tu misión será garantizar que la información relacionada con la nómina se procese de manera precisa, oportuna y conforme a la normativa, además de brindar apoyo a los colaboradores cuando tengan inquietudes sobre su pago.

Importante: Las llamadas son muy escasas, ya que la mayor parte del trabajo se realiza en sistemas y reportes administrativos.

Responsabilidades principales:

• Ingresar al sistema las horas trabajadas de los colaboradores.

• Reportar licencias, permisos y cualquier novedad relacionada con la nómina.

• Procesar y coordinar actividades de nómina de principio a fin.

• Atender y resolver inquietudes de los colaboradores cuando tengan problemas con su nómina (CSR).

• Brindar el más alto nivel de servicio al cliente interno, con seguimiento y responsabilidad.

Requisitos:

Bachillerato finalizado.

• Al menos 1 año de experiencia en atención al cliente BPO y roles administrativos

• Historial laboral estable

• Nivel de inglés avanzado (9-10).

•

• Excelentes habilidades de comunicación verbal y escrita. Organización, gestión del tiempo y capacidad de resolución de problemas.

Esta es una gran oportunidad para quienes buscan un rol estable, administrativo y con proyección, dentro de un entorno profesional y dinámico.

#SolvoGlobal

#LI-PROMOTED

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