Agency Creative Lead- (Remote)

The work we do has an impact on millions of lives, and you can be a part of it.
We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

Position Overview

The Agency Creative Lead, plays a pivotal role in shaping and executing our brand's creative vision. This position serves as the primary liaison between our internal creative team and external agency partners, ensuring seamless collaboration, alignment of objectives, and the delivery of high-quality creative solutions that drive business success.

***This role will be titled "Lead Assoc Adv/Mktg" within our organization.***

Responsibilities:
• Lead, manage, and direct external agency teams responsible for producing advertising and marketing campaigns across digital, print, and social media channels for the organization. Oversee the writing, design, and production of a wide variety of creative assets, including banner ads, email campaigns, print collateral, and social content, ensuring campaign continuity and strict adherence to brand standards across all touchpoints.
• Develop clear, actionable creative briefs that communicate campaign objectives and brand positioning, enabling agencies to deliver targeted, effective work.
• Guide agency concepts to ensure brand consistency, actively review, and provide constructive feedback throughout the creative process to drive high-quality results.
• Approve creative assets to uphold brand guidelines, guaranteeing quality, consistency, and alignment with the organization’s standards.
• Ensure agency work aligns strategically with overall marketing and business goals.
• Stay informed of industry trends, emerging technologies, and best practices to inspire creative innovation and maintain a competitive advantage.
• Foster strong relationships with agency partners and ensure mutual accountability.
• Ensure all creative output meets legal, regulatory, and compliance standards.

Qualifications/Education:
• Bachelor’s degree in Marketing, Advertising, Communications, or a related field.
• 10+ years of experience in creative direction, advertising, or agency management, with at least 3 years in a client/agency liaison role.
• Exceptional communication, presentation, and interpersonal skills.
• Demonstrated artistic ability in developing creative and innovative concepts to differentiate Protective in the marketplace.
• Strong organizational and project management abilities with keen attention to detail.
• Knowledge of creative development processes and brand management principles.
• Proficiency in relevant creative tools and platforms is a plus.
• Ability to meet deadlines and manage multiple high-visibility, high-urgency projects in a fast-paced, dynamic environment.
• Strong communication skills, including the ability to effectively present ideas – both verbally and visually.
Key Attributes
• Strategic thinker with a passion for creative excellence.
• Collaborative, diplomatic, and adaptable in fast-paced environments.
• Solution-oriented with a proactive approach to overcoming obstacles.
• Inspires teams and partners to exceed expectations.

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Employee Benefits:
We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.