Aftersales & Spare Parts Manager

Join a Global Leader in Commercial Mowing Innovation

Trimax Mowing Systems is a rapidly growing, globally recognised leader in commercial mowing equipment. For over 40 years, we’ve proudly designed, manufactured, and distributed world-class mowing systems built on innovation, reliability, and exceptional performance. With operations across New Zealand, Australia, the UK, Europe, and the USA, our commitment to excellence and a customer-first approach have made Trimax a trusted name worldwide.

Our Culture

At Trimax, our culture is the foundation of our success, defined by:

Focus on Customer Success: Our growth is based on mutual success. When our customers succeed, we succeed.

One Team: We cultivate a diverse global team who win and lose together.

Be Curious and Humble: We are open minded and low ego.

Committed to Safety: We safeguard the well-being of our team, our customers, and the public.

Be Bold & Take Action: We are hungry for success, move quickly and we are not afraid to make mistakes.

Find a Better Way: A culture of innovation and continuous improvement in product, process and ourselves.

We’re now looking for an experienced Aftersales & Spare Parts Manager to lead and develop our Australian Spare Parts and Service function.

Your Role

Reporting to the Australian Business Development Manager, this is a hands-on role responsible for all aspects of Trimax’s spare parts and aftersales operations.

You’ll lead a small team across spare parts, service, and technical support, ensuring customers and dealers receive industry-leading support, while also driving spare parts and service revenue through structured, proactive engagement.

This role sits within the Sales team and works closely with Manufacturing, Engineering, Logistics, and global Trimax entities.

What You’ll Be Responsible For

Lead and develop the Spare Parts & Service team to deliver consistent, high-quality outcomes

Provide technical and mechanical support to customers and dealers

Oversee parts and service operations including inventory control, dispatch, and DIFOTIS performance

Drive spare parts and service revenue growth, margins, and profitability

Implement structured customer and dealer engagement programmes to proactively grow sales

Support dealer stocking strategies and global export operations

Manage CRM systems and ensure accurate capture of service and customer intelligence

Analyse warranty, failure, and service trends to drive continuous improvement

Maintain high standards of safety, housekeeping, and operational presentation

What We’re Looking For

You’re customer focused, technically capable, and thrive in a role that blends leadership, customer engagement, and operational excellence.

You’ll ideally bring:

Strong leadership and people management experience

Agricultural machinery or automotive trade qualification or relevant experience (preferred)

Experience in spare parts interpretation, service, warehousing, or technical support environments

Proven ability to manage multiple business functions simultaneously

Excellent interpersonal and communication skills

Strong problem-solving and diagnostic skills

IT competence (Microsoft Office, CRM systems)

Forklift licence and Class 2 driver’s licence (or ability to obtain)

Why join Trimax?

Work with a respected global brand known for quality and innovation

Play a key role in shaping a proactive, sales-enabled aftersales function

Enjoy a collaborative culture with strong cross-functional support

Competitive remuneration aligned with experience

Opportunity to make a real impact on customer experience and business growth

If you’re passionate about delivering exceptional aftersales support, leading high-performing teams, and driving commercial outcomes, we’d love to hear from you.  Send your C.V. along with a cover letter which explains why you would be great for the role.

All applicants must be eligible to work in Australia.