Aftersales Executive

Confidential

Abingdon, Oxfordshire permanent

Posted: March 24, 2026

Job Description

Hartwell Abingdon are seeking a Service Advisor to come and join the team where we represent Omoda/Jaecoo, Ford Commercial Vehicles and GMW Ora.

Are you a successful Service Advisor or Automotive Service Sales Representative looking to take the next steps in your career? Are you
looking for the next steps in your career with a forward-thinking franchise dealer group? If the answer is YES, Hartwell want to hear from you.

Hartwell are a leading retail motor group in the UK and has been trading successfully for more than 100 years. Operating across 11 locations across the country.

Key responsibilities of the Service Advisor:·

Deal with any customer enquiries over the phone and face to face

Ordering, booking out parts, invoicing and taking payment

Checking in parts deliveries

Assisting with parts stock check

Liaising with the workshop, service advisors and customers

Ensuring prices are entered onto VHC within required time

Contact customers offering special promotions that are available from time to time

Pick parts and check for damage or shortages

Pre-pick parts for those jobs pre-booked into Workshop.

The ideal Service Advisor:

Retail / administration / reception experience.

Good telephone manner.

Excellent customer service skills.

Previous recent experience as a Parts Advisor in a Franchised Automotive dealership or Parts Factor operation preferable.

Full, valid and clean UK driving license.

Candidates must have the ability to communicate at all levels.

Full training will be provided.

Rewards & Benefits

22 days annual holiday

Workplace pension scheme

Staff discounts

Career opportunities

On site parking

Free parking

Company events

Health and wellbeing

Employee Benefit portal

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