Afternoon Valet Supervisor-Trinity/Grand Rapids (Monday-Friday, 1PM-9PM, Full-time, $17+TIPS)
Confidential
Posted: March 12, 2026
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Quick Summary
Valet Supervisor is responsible for providing excellent customer service and ensuring high-quality service to patients and visitors. The role requires strong communication and organizational skills, as well as the ability to multitask and work in a fast-paced environment.
Required Skills
Job Description
Encore Service Group was founded on the belief that healthcare and hospitality should go hand-in-hand, and it is our mission to make a lasting positive impression on every person we encounter. Encore service Group is 100% healthcare focused currently serving Michigan and Ohio. We provide non-emergency medical transportation, shuttle services, valet parking, service excellence consulting and coaching, parking/garage management and welcome desk/concierge services.
Exceptional Valet Supervisor Needed – Full time position available (40 hours per week), 1:00PM-9:00PM, $17.00+TIPS, No weekends
*Medical/optical/dental benefits available and PTO after 60 days for all full-time employees.
We are looking for detail oriented, energetic and compassionate team members for our valet team at our Trinity Hospital-Grand Rapids campus. This individual should be dependable, open to feedback and have a positive mindset along with great communication skills. Background in customer service, supervisor experience and a valet background.
Job Requirements:
Must have a valid driver's license, a clean driving record and be able to pass a background check and drug screen.
The ability to walk, run and stand throughout the shift is also essential to this position, we must emphasize this is a physically active position, in ALL types of weather.
Applicants must also have reliable transportation.
Job Duties include but not limited to:
Report to work on time for all scheduled shifts ready to work
Greet all patients, guests and hospital staff in a friendly and courteous manner and address them by name whenever possible
Team-Member is expected to wear his/her badge at all times.
Drive, park and retrieve guest’s cars in a safe and courteous manner
Ensure customers are receiving timely service
Wash the windshield on each car we park
Maintain a polite and professional demeanor at all times, regardless of the situation
Open doors and provide any assistance needed
Actively seek opportunities to exceed expectations
Adhere to Encore Service Group uniform policy and maintain a well kempt and professional appearance
*Candidates for this position must be 18 years old for insurance purposes.
If this sounds like you, please submit either your resume or a paragraph or two about yourself and your work history. Applications lacking this information will not be considered.
We look forward to hearing from you!