Aftermarket Parts Manager (Nights)

About The Role

We are looking for a Parts Subject Matter Expert with elite parts desk, logistics, and supervisory skills to serve as the functional backbone of our night-shift operations. This is an elite, hands-on position for a disciplined operator who provides the technical and procedural drive required to ensure our high-volume production line never starves for parts.

You will be responsible for supporting production initiatives while simultaneously maintaining and perfecting how we work. You are a strategic partner for the front-of-the-line production staff, learning all functions of the organization, from data pipelines to working the parts order desk—to understand and close operational gaps. As the night-shift supervisor, you don’t just manage people; you manage performance and ensure every sourcing decision follows our established protocols.

Your success in this role is measured by three primary metrics:

• Order Accuracy: Ensuring the correct parts are identified and procured the first time to eliminate production delays.

• Return Rate: Minimizing returns through technical expertise, compatibility verification, and procedural rigor.

• Budget vs. Actual: Managing procurement costs and vendor selection to ensure night-shift operations stay within financial targets.

What You’ll Do

1. Procedural Command & Performance Supervision

• Enforce the Process: Supervise a team of Aftermarket Parts Specialists, ensuring 100% adherence to established workflows and sourcing protocols.

• Operational Discipline: Set daily priorities and manage the night-shift workflow. You are responsible for ensuring that the "night-shift engine" runs with total predictability and precision.

• Cross-Functional Support: Jump onto the inspection line or the parts desk as needed to reduce bottlenecks and maintain flow. You are a "plug-and-play" operator who supports wherever the pressure is highest.

2. Sourcing & Technical Mastery

• SME Oversight: Act as the final escalation point for complex sourcing challenges. Your deep technical knowledge ensures that the team identifies the correct parts and compatibility requirements without deviating from quality standards.

• Strategic Procurement: Oversee the quoting and ordering of aftermarket and used parts, balancing cost and speed within the framework of our approved vendor architecture.

• Accuracy Guard: Conduct regular audits of ordering activities to maintain high Order Accuracy and low Return Rates.

3. Logistics & "The Backbone"

• SLA Integrity: Proactively manage backorders and substitutions. You ensure parts flow supports our high-volume reconditioning timelines by following the logistics blueprint.

• Gap Identification: Work the parts order desk and audit data pipelines to find where processes are being bypassed or where data integrity is failing.

• Process Maintenance: When you find an inefficiency, you update SOPs and G-Sheets/Excel tools to ensure the fix is standardized and permanent.

What You’ll Need

• The Background: 7+ years of automotive parts experience with proven supervisory or mentorship exposure. You thrive in high-volume environments built on repeatability and structure.

• Process Discipline: You have a high attention to detail and a strong preference for following established procedures. You believe that the best way to manage performance is through a perfected process.

• Tech-Savvy: You are a "Power User" in Excel/G-Sheets. You use data to track KPI compliance and ensure the team is meeting its procedural benchmarks.

• Strategic Thinking: Bachelor of Business Administration (BBA) or a Business degree. You understand the "Business of Parts" (cost control, budget management, and SLAs).

• Automotive SME: Deep understanding of vehicle components and the aftermarket ecosystem. You are a parts desk veteran who can troubleshoot compatibility issues that would stop a standard supervisor.

Requirements

• Procedural Excellence: A "get-it-right-the-first-time" attitude with zero tolerance for skipped steps.

• Communication: Excellent written and verbal skills; able to provide clear, structured handovers to the morning management team.

• Credentials: Valid Ontario G2 Driver’s License (minimum) with a Clean Driver’s Abstract.

• Legal: Legally authorized to work in Canada.

Who This Is NOT For

• Anyone who prefers "winging it" or "creative shortcuts" over following a documented process.

• Anyone who views SOPs as "suggestions" rather than mandatory requirements.

• Anyone who wants to supervise from a distance rather than managing the physical flow of parts and performance on the floor.

Salary Range: $90k-$120K