After Sales Area Expert

BoschGroup

İstanbul, , Turkey Hybrid permanent

Posted: April 15, 2026

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Quick Summary

We are looking for a highly motivated and detail-oriented individual to join our after-sales service team. As an After Sales Service Partner, you will work closely with customers and service partners to resolve issues and improve service quality. Key skills required include excellent communication and problem-solving skills.

Required Skills

Customer Service Problem Solving Communication Negotiation Time Management English Proficiency Teamwork Negotiation Skills Independent Work Interpersonal Skills

Job Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.

• After Sales Service Partner Management
• Responding to customer and service partner inquiries and resolving issues promptly and professionally
• Handling complaints from field
• Improvement of corporate design of service partners and KPI’S
• Collecting regular feedback from field
• Regular visiting service partners and dealers (min. 3 days a week)
• Finding new service partners accordingly

• University Degree in Mechanical, Mechatronics, Electrics & Electronics Engineering, or similar field
• Minimum 3 years of experience in HVAC sector
• Minimum B level driver license and no travel restrictions
• Minimum Intermediate level of English knowledge
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong negotiation and influencing skills

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