After Sales and Claim Staff - General Insurance

Cermaticom

Jakarta, Jakarta, Indonesia contract

Posted: December 10, 2024

Quick Summary

We are looking for a highly motivated and detail-oriented individual to join our team as an After Sales and Claim Staff. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment. The successful candidate will be responsible for providing excellent customer service and resolving claims in a timely manner.

Job Description

Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop around for financial products online and can apply online without having to physically visit a bank.

Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same culture of openness, transparency, drive and meritocracy as Silicon Valley companies. Join us in our cause to build a world class fintech company in Indonesia.

• Prepare weekly reports related to claims and placement
• Coordination with Marketing and Business Development for the data related to claim completeness and placement
• Filling and tidying up documents related to policies and data
•  Coordination with the placement team for negotiations regarding insurance offers
• send claim documents and policies to the insurance or the customers

• Minimum having a bachelor degree
• Experience in related industry (Broker / Insurance) minimum 1 year
• Experience in handling claims and administration supports all LOB
• Have good analytical skills and attention to details
• Computer Literate minimum Microsoft Office ( MS. Word, MS. Excel, Powerpoint)
• Good personality, positive attitude, and teamwork
• Good Command of English (Oral & Written)
• Having knowledge of placement and claim flow
• Good Network with Insurance, Adjuster, Surveyor

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