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Adventure & Experiences Attendant - Casual

AccorHotel

Banff, AB, Canada contract

Posted: February 20, 2026

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Quick Summary

Join our team as an Adventure & Experiences Attendant at Fairmont Banff Springs, where you'll assist with delivering resort activities programs for visitors, including youth activities and outdoor recreation center operations. As an Adventure & Experiences Attendant, you will be responsible for providing exceptional customer service and ensuring the overall experience for our guests. Your primary responsibility is to deliver high-quality customer service and provide exceptional customer service to ensure guest satisfaction.

Job Description

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Fairmont Banff Springs is looking for an energetic individual to assist in the delivery of our Resort Activities program through both the Youth Activities & the Outdoor Recreation Centre. Resort Activities Animators should have a wide variety of talents but above all should have excellent customer service skills and a willingness to learn.  

Starting Rate: $21.27

Availability Requirement: Hours are based on business levels, required to give 1-2 days of 8 hours commitment per week.

Job Duties Include:

• Facilitate and present small and large scale activities independently or with other Resort Activities Animators, as needed in a youth, family and /or adult environment
• Assist in the set-up for all facilitated activities and execute clean-up duties upon completion of program, including cleaning and sanitizing of spaces and objects, before, during, and after the facilities open / activity ends.
• Interact with and supervise all children participating in youth activities programs, ages 3-12 years, by providing a safe environment so children of all ages will enjoy themselves
• Contribute new activity ideas and assist in the future development of Resort Activities, as well as other programs
• Assist with the daily operation of the Resort Activities Centre which includes booking rentals and selling products and amenities.
• Carry out all other tasks as assigned by the Resort Activities Manager or Executive Team
• Other duties as assigned

Your Skills & Qualfications:

• Current Standard First Aid with CPR “C” or greater is mandatory
• Minimum two years recent experience working in a high-volume, fast-paced recreational / camp environment with children / family
• Positive, outgoing and professional attitude with a passion for working with children
• Previous experience facilitating / hosting many types of games, crafts, activities, interactive programming, etc and commanding the attention of children
• Graduate or student of an Outdoor Recreation/ Ecotourism, Tourism, Early Childhood Education or College of Piping program an asset
• Must be physically fit and able to run all activities in any weather including walking, hiking, playing sports (includes water sports)
• Must be able to lift and carry 40+ lbs and be on your feet for 8 hours a day

Job Perks & Benefits:

• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

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