Advanced User

 

 

You Will:

 

• Support end users in the day-to-day work and act as an advanced system user within the department:​

• Conduct system clean-up and system routines​

• Support end-users on daily system-related issues​

• Feedback to System Specialist (ex-Super Users)​

• Conduct basic troubleshooting and reporting​

• Maximize operational excellence, quality, and efficiency by ensuring system-related best practice guidelines are followed, all flow systems are working, and IT system related procedures are implemented​

• Identify and suggest improvement opportunities and/ or need for department  operations​

• Responsible for training end users and team leaders on any new functionalities on the system or any improvement

 

 

 Who You Are : 

• Understanding of Department operations processes and cost drivers​

• Solid knowledge of the DC systems landscape and system updates, technology related development needs, priorities, and projects/ rollouts in Inbound​

• Ability to understand and apply new system features/ updates within a given time frame​

• Strong communication & coordination skills​

• Ability to collaborate and co-create with others​

• Agile mindset with a positive attitude to change and meaningful growth​

• Inclusive and empathetic towards others whilst encouraging diversity ​

• Ability to understand your impact to others and contribution to the bigger picture ​

MINIMUM CANDIDATE QUALIFICATIONS:​

• 1-year system experience or Supervisor/Admin/Lead level Logistics experience preferred​

• Experience with training and coaching of staff​

• Lifting up to 50 lbs. may be required​

• A passion for logistics​

• High drive with a will to make a difference and succeed.​

• Great interpersonal skills​

• An overall pro-active and open mind-set​

• A good understanding of IT systems and how you work with the functionality provided​

• Ability to train others​

• Excellent Computer Skills

WHO WE ARE

 

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

 

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

 

WHY YOU’LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

 

We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community

You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

 

All your information will be kept confidential according to EEO guidelines.