Admissions Operations Specialist

Admissions Operations Specialist

The Admissions Operations Specialist plays a critical role in supporting the admissions process through accurate data management, document processing, and applicant services. This position ensures the smooth operation of admissions systems and provides high-quality customer service to prospective students, families, and internal stakeholders. The ideal candidate is detail-oriented, organized, and able to work independently while supporting a collaborative admissions team.

Responsibilities

Perform a wide range of admissions systems and operations tasks, including data entry, document processing and scanning, records updates, quality assurance, and digital file management

Process all incoming applications and associated materials, including transcripts, test scores, and supporting documents

Adhere to established policies, procedures, and guidelines to ensure accurate, timely, and efficient service

Provide responsive and professional customer service to applicants, prospective students, families, callers, email inquiries, visitors, and colleagues

Manage event registrations and related communications for admissions events

Serve as back-up coverage for the Admissions Office front desk, including answering phones and assisting prospective students and families

Perform other duties as assigned in support of admissions operations

Qualifications

Bachelor’s degree preferred

Strong attention to detail and accuracy

Proficiency with Google Suite (Docs, Sheets, Drive, Gmail, etc.)

Excellent verbal and written communication skills

Ability to work independently, manage multiple priorities, and meet deadlines

Preferred Skills

Experience working in an admissions, enrollment, or higher education environment

Familiarity with student information systems or admissions software

Strong organizational and customer service skills.

About Lyon College
Lyon College is a selective private liberal arts college affiliated with the Presbyterian Church (U.S.A.) in the historic town of Batesville, Arkansas. Home to more than 660 students from 30 states and 18 countries, the College is renowned for its inclusive and nurturing academic community. Batesville, with a population of 11,000, was named the Best City to Live in Arkansas by USA Today. It offers a safe, vibrant environment and is a regional hub for commercial, medical, and social activities.

Why Lyon?
At Lyon, we prioritize excellent teaching, inclusive environments, and the persistence and success of our students and faculty. We support innovative teaching, meaningful research, and professional development in a close-knit academic community. Our liberal arts foundation encourages students to think critically about their place in the world and explore diverse perspectives.

Application Process
Interested candidates should submit a cover letter, curriculum vitae, and contact information for three professional references to Human Resources, P.O. Box 2317, Batesville, AR 72503-2317, or electronically at https://lyon.bamboohr.com/careers. Review of applications will begin immediately and continue until the position is filled.

Equal Opportunity Employer
Lyon College does not discriminate based on race, color, religion, gender, age, disability, sexual orientation, or national origin. We comply with all federal and state laws regarding equal employment opportunities. Learn more about Lyon College at www.lyon.edu. Join us at Lyon College and be the difference in shaping the future of curious and dedicated students!