Admissions Coordinator

Compassion Behavioral Health (CBH) is searching for the most qualified, empathic, compassionate, energetic, and passionate professionals in the industry to join our team. We are currently beginning the talent search and vetting process for the Admissions Coordinator position. CBH is a Drug-Free Workplace and an Equal Opportunity Employer.

Position Overview

CBH is seeking an Admissions Coordinator who will be responsible for working directly with prospective patients and families on inquiry/intake calls and coordinating patient screenings and admissions. He/she provides pertinent information to utilization reviewers.

Responsibilities

Answers inquiry calls efficiently and courteously

Addresses any questions callers may have relating to the facility and the admissions process

Coordinates and schedules prospective patient screenings

Coordinates and processes all admissions to the facility

Obtains demographic and financial information during inquiry calls

Forwards financial coverage information to the billing unit, verifying insurance information as necessary

Maintains the Inquiry Call Disposition Log and follows up accordingly

Ensures the clinical and financial screening criteria have been met prior to admission

Recognizes and assists in crisis situations and provides interventions based on training and experience

Demonstrates exceptional customer service skills

Qualifications

Minimum of 1 year of experience in the mental health/behavioral health field a plus

High School Diploma or equivalent

Must pass drug screen and background screening for employment

Ability to type 65 WPM required

Competent computer skills 

Knowledge of KIPU a plus

Schedule Requirements: 

The position follows a consistent weekly schedule of 10AM-6PM, Wednesday through Friday, and 11AM-7PM on Saturdays and Sundays.