Administrator People Services

The Administrator People Service Delivery as the primary operational contact for assigned countries and/or legal entities within the People Service Delivery. Manages daily HR, employee, or support service tasks, ensuring efficient, high-quality delivery. They handle record maintenance, facilitate processes, and act as a liaison between staff, management, and clients to improve service quality and resolve issues promptly

Responsibilities / Tasks

HR Operations & Employee Support

• Act as the primary point of contact for employee HR inquiries via the HR ticketing system, ensuring timely resolution and proper escalation.

• Deliver end to end HR operational support across the employee lifecycle for SEA countries.

• Maintain accurate and up to date employee records in HR systems in compliance with data privacy requirements.

• Support HR audits and internal reporting as required.

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Onboarding & Offboarding

• Coordinate onboarding activities including system access, documentation, and probation tracking.

• Ensure a smooth onboarding experience for new hires in alignment with company standards.

• Manage offboarding processes including resignation notification to all related parties, system deactivation, and upload exit documentation in the system.

Ensure compliance with local requirements related to onboarding and termination.

Payroll &  Leave system Coordination

• Act as the HR point of contact for payroll coordination.

• Ensure payroll & Leaves inputs (new hires, resignations, salary changes, allowances, leave data) are accurate and submitted on time.

• Assist in compensation and benefits administration, including enrollments and changes in Leaves system and Insurance portal.

Cross Functional & Compliance Support

• Work closely with HR Business Partners, TA teams, and external vendors across SEA.

• Ensure HR processes comply with company policies and local labor laws.

• Support HR projects, process improvements, and system enhancements as assigned.

Your Profile / Qualifications

Education & Experience

• Diploma degree in Human Resources, Business Administration, or a related field.

• At least 2 years of experience in HR Operations, HR Administration, or HR Shared Services.

• Hands on experience supporting multiple countries or regional HR operations is preferred.

• Experience with HR ticketing systems, HRIS, and payroll coordination is an advantage.

Skills & Competencies

• Strong organizational and coordination skills with high attention to detail.

• Ability to manage multiple tasks and meet deadlines in a fast paced environment.

• Good communication and interpersonal skills across different cultures.

• Problem solving mindset with a service oriented approach.

• Proficient in MS Office; HRIS experience is an added advantage.

• Ability to handle confidential information with professionalism and discretion.

Communication & Collaboration

• Strong verbal and written communication skills in English and local language

• Ability to work effectively with stakeholders across different countries and cultures

• Proactive, service-oriented mindset with the ability to manage multiple priorities

Did we spark your interest?
Then please click apply above to access our guided application process.