Administrator, Claims

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To provide a high level of service across the different death claim types through various communication channels to our customers, by assessing, communicating and resolving queries across the various claim types as per the multi-skilling Journey.  To Act as a subject matter expert on the assessment of claims per section 37c of the Pension Funds Act and a clear understanding of other claims within the employee benefits space..

Field of Study: Finance and Accounting

Experience Required

Insurance Legacy & Enablement

Insurance

1-2 years

The role requires an individual with minimum of 3 years insurance industry experience. Minimum of 2 years death claims experience would be required as a minimum. Group risk insurance product knowledge of at least 1 product for an Insurance Consultant Level 1.

Behavioural Competencies:

• Articulating Information
• Checking Things
• Developing Expertise
• Following Procedures
• Interacting with People
• Interpreting Data
• Managing Tasks
• Meeting Timescales
• Providing Insights
• Taking Action
• Team Working
• Upholding Standards

Technical Competencies:

• Client Knowledge
• Client Retention
• Client Servicing
• Client Value Propositions
• Insurance Principles
• Insurance Products & Services