Administrator Business Central

Smarter is a management company responsible for defining the overall strategy of investment activities and ensuring optimal management and development strategies for each business unit within the group. The main areas of activity and focus of our company include the international fintech community SFORS (https://sfors.com), the brokerage company Statok (https://statok.global), and the product company Pine Software (https://pinesoftware.com.cy)

We’re looking for a motivated Administrator Business Central to join our team, support users, and grow their expertise in Microsoft Dynamics 365 Business Central. This role is perfect for someone eager to learn, take on new challenges, and deepen their skills in ERP administration.

Responsibilities

• Business Central user support: incident analysis, identifying root causes, handling non-standard requests, and training users on key system scenarios.

• Consultant / business analyst role: identifying user needs, collecting and clarifying requirements, analyzing the need for modifications or improvements, proposing better solutions, and supporting users with system setup and optimization.

• Account and access management: creating and optimizing permission sets, security groups, and configuring access policies according to business needs.

• Environment administration (sandbox, test, production): controlling access compliance, coordinating environment updates, and creating new environments when needed (for testing or demonstrations).

• System configuration: maintaining and updating directories, system parameters, journals, job queue settings, batch processes, document numbering, etc.

• Process setup and optimization: analyzing current workflows, configuring the system based on business needs, and improving the user experience.

• Release management participation: planning updates, coordinating with developers and testers, pre-testing in sandbox, and creating checklists for post-upgrade validation.

• System stability and performance monitoring: regular log analysis, identifying bottlenecks, and participating in performance improvement initiatives.

• Integration setup (OData, API, Entra ID): connecting external services, creating integration templates, controlling API security, managing OAuth2 apps and permission scopes.

• Technical documentation: preparing regulations, checklists, instruction templates, documenting configuration changes, and maintaining audit records.

• Testing and acceptance of changes: organizing functional testing, validating critical scenarios, and participating in User Acceptance Testing with users.

• Coordination with internal teams: cooperation with developers, analysts, accountants, and IT teams; participating in weekly sync meetings; initiating technical improvements and automation.

• Incident and request management: working with Jira / Service Desk, classifying tickets, prioritizing tasks, controlling deadlines, reporting, and giving status updates.