Administrativo/a atención al cliente/a

domestiko.com

Location not specified

Posted: February 9, 2026

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Quick Summary

Atención al cliente en Villanueva de la Cañada, responsabilidad de atender llamadas y correos electrónicos de clientes, resolver dudas y gestionar peticiones de forma ágil.

Required Skills

Customer Service SAP Microsoft Excel Administrative Coordination Order Tracking Returns Processing Communication

Job Description

Se necesita un/a administrativo/a para atención al cliente en Villanueva de la Cañada. Las responsabilidades principales incluirán atender llamadas y correos electrónicos de clientes, resolviendo dudas y gestionando sus peticiones de forma ágil.

El puesto también abarca el registro y seguimiento de pedidos, la tramitación de devoluciones de mercancía y el contacto con los clientes después de la venta. Será fundamental la coordinación con los departamentos de compras, facturación y almacén para asegurar un servicio de alta calidad y dar soporte en la elaboración de informes y otras tareas administrativas.

La jornada es completa, de 40 horas semanales, de lunes a viernes, en horario de mañana de 9:00 a 18:00, con los descansos legalmente establecidos.

Experiencia de al menos 5 años en entornos administrativos y de atención al cliente/a.
Buscamos a una persona empática y orientado al cumplimiento de objetivos.
Valorable residencia cercana al puesto de trabajo.
Se valorará experiencia en SAP Business One, Navision, Sage, Azure, etc.
GM/GS en administración o similar.- Dominio avanzado de Microsoft Excel.

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