Administrative Support

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world. 

Union: SEIU (Clerical)- WP 

Number of vacancies:  1

New or Replacement Position:  Replacement

Site: UHN - West Park Healthcare Center

Department: Respiratory Services 

Reports to: Program Managers

Hours: 37.5 hours per week

Wage Range:  $33.34 to $34.83

Shifts: Days

Status: Permanent Full-Time

Closing Date: March 24, 2026 

Position Summary

The Administrative Support is responsible for providing administrative support to the manager and/or department/unit team. 

Duties

• Provide administrative support to the manager and/or team, including processing of all incoming and outgoing communication including mail, correspondence, minutes, forms, etc.
• Type confidential reports 
• Provide support to projects as delegated.
• Arrange and coordinate meetings and trainings; take and type minutes.
• Set-up and maintain departmental files.
• Monitor the need for office supplies and track departmental equipment & supply purchases.
• Schedule & register all patients associated with the department 
• Track & process financial requisitions/orders and payroll information as required. Initiate payroll adjustments as required. 
• Perform other administrative duties as assigned, if not in contradiction with job purpose. 
• Prepare presentations for conferences as assigned. 
• Be aware of conditions and measures that may affect the safety of patients, residents, students, employees, volunteers, physicians and visitors including:• Compliance with the safety standards of the hospital and applicable legislation
• Identification and prevention of safety issues and problems
• Taking corrective action, where possible
• Attendance at safety meetings/training/updates in accordance with the Centre’s standards

• Ability to work in a manner that exemplifies the Centre’s core values and helps patients get their life back
• Evidence of good performance history and attendance record

• Required (Minimum):
• High school diploma
• Administrative Support certificate/diploma or a minimum 2 years office experience
• Desired/Preferred: Experience in a health care setting 
• General knowledge of office practices, process and procedures    
• Must be able to read and understand sort notes, brief forms and/or instructions      
• Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards
• Exercise initiative and good judgement with ability to multi-task
• Compliance with confidentiality requirements under UHN Privacy Policy
• Effective organizational, interpersonal, and communication skills
• Knowledge of applicable legislative, UHN and/or departmental policies
• Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand.
• Ability to work effectively in a team environment
• Ability to handle difficult patients/situations

Related Experience   

• Required (Minimum):
• Advanced Microsoft Word, Excel and Outlook
• Intermediate MS PowerPoint
• Exceptional customer service skills with external stakeholders 
• Minimum typing speed 60 w.p.m.
• Good mathematical abilities
• Good interpersonal, organizational and communication skills (both written and verbal)
• Ability to work independently without supervision
• Ability to prioritize workload within a multi-task environment with multiple demands
• Evidence of satisfactory attendance and punctuality

 

Desired/ Preferred 

• Knowledge of ANSOS, EPR, and Total Solutions

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.