Administrative Specialist ( Full-time)

Bright Light Medical Imaging is a physician-led, multi-location imaging center where professionals don’t just work—they belong. We foster a supportive, team-driven culture that feels like family, where every member is valued, respected, and empowered to grow. With cutting-edge technology, opportunities for advancement, and a workplace built on integrity and compassion, our team loves coming to work each day. Employees here aren’t just colleagues; they’re part of something bigger—a community that truly cares. If you’re looking for a career where your skills are valued, your contributions matter, and you feel at home, Bright Light is the place for you.

WHAT WE ARE LOOKING FOR:

Administrative Specialist ( Full-time)

Location: Onsite Arlington Heights

Days/Hours: Monday - Friday, 9:00-5:30 pm

WHAT A TYPICAL DAY LOOKS LIKE:

Greet patients professionally and courteously, both in person and on the phone 

Process customer billing transactions accurately and in a timely manner

Review, verify, and process refund requests in accordance with company policies

Maintain and update billing records, invoices, and account information

Communicate with customers regarding billing inquiries, discrepancies, and refunds

Coordinate with internal departments to resolve billing issues

Prepare reports related to billing and refunds as needed

Ensure compliance with company procedures and financial regulations

Provide general administrative support as required

Perform clerical and administrative duties while confidentially maintaining and protecting patient information by adhering to the HIPAA Privacy Rule 

Support management team with all other assigned tasks 

Perform all other duties as assigned 

QUALITIES YOU SHOULD POSSESS:                             

Solid, concise verbal and written communication skills 

Exhibits composure in busy, fast paced environment

Possess exceptional typing skills with speed and accuracy 

Organized, with high level of coordination for multiple tasks  

Work effectively with cross-function teams to achieve shared objectives 

Adaptable to adjustments in project requirements and unexpected changes

Flexibility to adapt quickly to any disruptions or changes in the day 

Ability to be resourceful and take initiative making independent decisions when issues arise

Multitasking and time management skills, with ability to prioritize tasks 

EDUCATION, EXPERIENCE & REQUIREMENTS:                                                                                                                          

Associates degree (or equivalent) in relevant field, preferred

Proven success in business setting, working with all levels of management

Relevant prior experience favored working in medical/office setting

Prior data entry/word processing experience

Proficiency in Microsoft Office Suites (emphasis on Word, Excel)

BENEFITS & PERKS:

Competitive pay and growth opportunities

Paid on-site training

401(k) with company match, when eligible

Multiple private health insurance options                                                 

Paid time off plus designated holidays

Annual uniform allowance

Quarterly appreciation breakfast/Lunch