Administrative Manager

ChesPenn is a network of community health centers in Delaware County.  Our mission is to provide quality, integrated, and culturally sensitive medical, dental, and behavioral healthcare to adults and children regardless of their income, insurance status, or ability to pay.

Simply put, our goal is to provide a healthcare home for every person living in the communities we serve. Be part of our mission to care for your community. This is a job that will love you back!

Position Summary:

The Administrative Manager supports the executive team and oversees key administrative operations across the organization. This role spans credentialing, claims management, board coordination, grant invoicing support, and general administrative functions. The position also provides direct executive assistance to the CEO and liaises with internal departments to promote operational efficiency.

Qualifications:

 Bachelors in business administration, Health Administration or related field 

Minimum of two years in administrative or healthcare operations roles.

Knowledge, Skills and Abilities:

Strong written and verbal communication.

Proficiency in Microsoft Office and relevant HR/timekeeping platforms.

Knowledge of insurance credentialing and HRSA privileging standards.

High emotional intelligence, confidentiality, and discretion.

Demonstrated awareness and value of cultural competence

Excellent organizational, multitasking, and time management skills.

Ability to manage projects independently and collaborate across departments.

Valid driver’s license and ability to travel periodically to ChesPenn sites.

What You’ll Do:

 Executive and Administrative Support

Supports the CEO through calendar management, meeting coordination, drafting correspondence, and tracking action items.

Serves as a liaison between executive leadership and internal/external stakeholders.

Prepares board meeting materials, tracks board minutes, and supports governance compliance.

Coordinates logistics for executive and senior leadership meetings.

Assists in planning and monitoring organization-wide initiatives, ensuring deadlines are met and stakeholders are informed.

Credentialing and Compliance

Manages and maintains provider and contractor credentialing records.

Oversees credentialing software and portals (CAQH, NHSC, NPDB, etc.).

Coordinates insurance credentialing through credentialing software for the providers associated with the organization associated with Medicaid, Medicare, management care organizations and private insurance companies. 

Maintains, and inputs data into the HRSA portal for grants and deeming applications 

Tracks progress on strategic goals and collaborates across departments to drive execution. 

Claims and Insurance Administration

Coordinates general liability, malpractice, and workers’ compensation claims.

Serves as the main point of contact for organizational insurance claims.

Grants and Financial Tracking

Develops and maintains a tracking system of all grant invoices for AACO, SEPA, PA Department of Health and any new grants received that requires monthly invoice billing. 

What We Offer:

Health, Dental, Vision

 100% Employer Paid Life Insurance

Paid Leave (vacation, personal and sick leave)

Tuition Reimbursement

401(k) and Roth IRA Retirement Accounts

Employee Assistance Program

ChesPenn is an Equal Opportunity Employer:
Because employees work with families and children and due to the sensitive nature of patient medical information, we require all applicants who receive and accept employment offers to complete child abuse and criminal background checks before being hired.