Administrative Clerk

Job Summary:

We are seeking a detail-oriented and organized Administrative Clerk to join our medical office. This role is responsible for supporting daily administrative tasks, ensuring efficient office operations, and assisting the staff with clerical duties. The ideal candidate has excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

Data entry of patient demographics and other associated information

Assist the Care Coordination and Scheduling teams through follow up requests pertaining to patient intake, records, and physician documents.

Manage correspondence via phone, email, and fax.

Professional communication with follow-up requests from physician offices.

Maintain accurate patient records and digital filing of documents.

Process and organize medical and administrative documentation.

Coordinate with medical staff to ensure smooth daily operations and patient flow.

Ensure compliance with medical office policies, HIPAA regulations, and any other compliance and confidentiality standards.

Back up to operators

Perform additional tasks as assigned by management.

Qualifications & Skills:

High school diploma or equivalent required; AA degree or relevant certification preferred.

Previous experience in a medical office or healthcare setting is a plus.

Knowledge of medical terminology, portals, and electronic health records, preferred.

Proficiency in other computer programs and various software which include but are not limited to Microsoft Office Suite (Word, Excel, Dashboards), Adobe, Google Suite, web based applications, and electronic programs such as E-faxes and portals.

Excellent verbal and written communication skills.

Strong organizational and multitasking abilities with attention to detail.

Ability to work independently and as part of a team in a fast-paced environment.

Customer service-oriented with a professional and compassionate demeanor.

Work Environment:

Office-based setting in a medical practice.

Requires prolonged periods of sitting, occasional standing.

Benefits:

Medical, Dental, Vision, Retirement, Company paid Life Insurance.

Paid time off and holidays.

Opportunities for professional development and growth.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an “at-will” basis.