Administrative Associate, Licensure (6‑Month Term)

Administrative Associate, Licensure (6‑Month Term)

Department: Licensure & Registration
Status: Full-time; 6‑Month Term
Location: Vancouver, BC
Salary: $56,053 – $60,999 annually 

Who We Are

The College of Complementary Health Professionals of BC (CCHPBC, or the College) is located on the traditional, ancestral, and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations. The College regulates over 12,000 health professionals, including chiropractors, massage therapists, naturopathic physicians, traditional Chinese medicine practitioners, and acupuncturists across British Columbia.

Formed on June 28, 2024, through the amalgamation of four provincial health profession regulators, the College was established as part of the Ministry of Health’s initiative to modernize B.C.’s health profession regulatory framework. Its primary role is to protect public health and safety by licensing and regulating health professionals and their practice settings. This includes ensuring that every regulated professional is fully qualified to provide safe and ethical care.

Position Summary

The Administrative Associate, Licensure provides administrative and clerical support to ensure the smooth functioning of the College’s licensing processes. This role involves supporting a wide range of administrative functions and licensure-related tasks, serving applicants from entry-to-practice through the remainder of their registration lifecycle. Responsibilities include reviewing, processing, and tracking licensure applications; providing administrative support for committees and panels; and assisting with examination administration. This role also serves as backup for general administrative duties.

It is essential for all College staff to contribute to a team approach with a public-protection focus, delivering efficient services aligned with the College’s regulatory, strategic, and operational goals. The Licensure Function is organized into two teams – the Entry-to-Practice Team and the Registration (Licensing) Team. Staff in this role will be assigned to one team based on organizational needs but may work across both teams.

The College office is located in downtown Vancouver. 

Duties and Responsibilities

Provides timely, accurate, and courteous responses regarding licensure processes and policies to applicants, registrants, the public, and other regulators. 

Assists registrants with licensure processes and advises on required documentation.

Supports the processing of licensure applications and ensures required documents and fees are received.

Provides support for entry-to-practice activities such as exam administration.
Coordinates and manages applicant and registrant criminal record checks as required by legislation.
Provides support to the Registration (Licence and/or Permit) Committee and panels, including logistics and document preparation. 

Updates and maintains registrant data in physical and digital record systems.
Assists with registration and annual renewal of Health Professions Corporation Permits. 

Provides in-office administrative support including attending to walk-in visitors and managing mail.

Assists with preparing and sending correspondence to applicants, registrants, and external stakeholders.

Generates licensure-related database reports for the licensure team and College leadership.
Other duties as assigned by the Manager.

Qualifications and Skills

Two years of administrative experience; experience in health regulation is an asset.

Excellent customer service skills and strong oral and written communication abilities.

Experience with registrant or licensee management systems (Alinity experience is an asset).

Strong computer skills, including Microsoft Office, cloud-based systems, and scheduling tools.

Ability to maintain confidentiality and exercise discretion.

High degree of integrity and professionalism.

Fast learner with a commitment to innovation, integrity, collaboration, and results.

Ability to work both independently and collaboratively.

Excellent organizational skills, attention to detail, and ability to multitask.

Interest in developing skills in new technologies.

Growth mindset and adaptability.

Compensation

The compensation for this position ranges from $56,053 to $60,999 annually (prorated to the term), based on a 37.5‑hour work week. Starting salary will depend on job‑related knowledge, skills, experience, salary equity within the team, and market considerations.

Application Process

If you are interested in joining our team, please submit your resume and cover letter through our careers portal at www.cchpbc.ca/about/#careers by January 30, 2026. This position will remain open until filled, but priority will be given to applications received by the deadline. References, education and credential verifications, and a criminal record check may be required for final candidates.

Preference will be given to candidates residing in the Lower Mainland, British Columbia. This position is open only to individuals legally authorized to work in Canada. Relocation assistance is not available.

The College provides accommodations for applicants with disabilities throughout the selection process. If you require accommodation, please inform us when contacted for an interview or assessment. All accommodation information will be kept confidential.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.