Administrative Assistant - Social Media

At the Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team.

We currently have a part-time opening in our Greenville, SC office. Our position is for 25-28 hours per week, 4 days per week at $20.75 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required.

Job Responsibilities:
• The Assistant's responsibilities include day-to-day support of their sales team member which includes tasks such as Social Media Marketing, new client prospecting, tracking orders, entering sales leads, delivering customer service, and providing day-to-day support for client visits. The assistant also has the privilege of helping to build the Tom James business. The job responsibilities of an assistant at Tom James are:

• Social Media Marketing

• LinkedIn Prospecting

• ZoomInfo

• Online Networking

• ​​​​​​​Brand Creation

• Prepares necessary aspects for each day’s client visits

• Preps clothing to be delivered

• Locates necessary client information (A/R balances, sales sheet)

• Updates sales materials regarding fabrics/options

• Coordinates and maintains all client orders/files

• Delivers client communication such as:

• Setting up appointments

• Communicating about orders

• Scheduling deliveries

• Sending reminders

• Communicates regularly with sales professional and other members of the store team; meets regularly with sales professional for setting goals

• Supports the sales efforts of the sales professional

• Manages daily calendar

• Organizes inventory

• Prospects new clients using internet and social media applications

• Enters referrals into CRM

• Sends introductory and promotional messages

• Creates call lists/hot lists

• Delivers exceptional customer service (during interactions such as contacting factories, working with accounting, navigating alterations and/or returns)

• Pursues efficiencies for processes and communication to make the sales process more efficient

• Picks up and delivers client items as needed

• Maintains a professional image to interface with corporate clients

A successful candidate fits the following criteria::
• Confident, independent worker

• Strong communication skills (verbal, written, listening)

• Excellent organizational skills

• Outstanding time management skills

• Professional customer service skills

• Social Media savvy (especially on LinkedIn & Instagram)

• Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms

• Possesses basic accounting skills (such as balancing accounts)

• Enjoys being flexible and multitasking

• Motivated to tackle challenges

• Yearns to work in a fast-paced team environment

• Able to bend and lift up to 20 lbs.

• Valid Driver’s License requires (Exception: larger metropolitan areas)

• Two years office-related experience is preferred.

• Experience with a sales-oriented environment is a plus!