Administrative Assistant

POSITION SUMMARY

Egan Landscape Group offers competitive compensation, strong benefits, bonus incentives, ongoing training, and opportunities for growth within a values-driven organization.

The Administrative Assistant supports daily office operations at our Plymouth, MA location. This role is responsible for answering phones, scheduling sales appointments, assisting with customer communications, and performing general administrative and clerical duties. The ideal candidate is organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. Strong communication and customer service skills are essential.

This position reports to the Office Manager and works closely with the sales and operations teams to ensure smooth day-to-day office function.

ABOUT THE COMPANY

Egan Landscape Group is a premier landscaping company specializing in design, maintenance, and horticulture. We are committed to delivering high-quality results, exceptional client service, and positive community impact. Guided by our RELIANT core values, we prioritize reliability, professionalism, and sustainability in everything we do.

OBJECTIVES

Answer incoming phone calls and emails promptly and professionally

Serve as the first point of contact for customers, vendors, and visitors

Schedule and coordinate sales appointments, meetings, and calendars

Prepare, format, and proofread documents, proposals, and correspondence

Maintain organized digital and physical filing systems

Enter and update data in internal systems and generate reports as needed

Assist with customer inquiries and support positive client relationships

Coordinate office supplies and maintain an organized workspace

Support planning and logistics for meetings, trainings, and company events

Assist with basic bookkeeping tasks such as tracking invoices and expenses

Handle confidential information with professionalism and discretion

Collaborate with internal teams to support daily operations

Utilize business systems including Aspire and HubSpot (experience not required but a plus)

COMPETENCIES

Strong organizational and multitasking skills

Excellent written and verbal communication

High attention to detail and accuracy

Strong time management and ability to prioritize effectively

Customer service mindset and professional demeanor

Ability to work independently and as part of a team

Adaptability in a fast-paced environment

Strong problem-solving skills

Proficiency in Google Workspace (Docs, Sheets, Drive, Gmail, Calendar)

Familiarity with Aspire and/or HubSpot is a plus

Ability to maintain confidentiality and professionalism

BENEFITS

Bonus incentives

401(k) retirement plan with up to 4% company match

Health insurance (50% employer contribution)

100% employer-paid dental, vision, and accident insurance

Life insurance

Paid sick time

Paid jury duty

On-the-job training

Professional development assistance

Opportunities for advancement

EDUCATION AND EXPERIENCE

Prior administrative or office support experience preferred

Strong customer service and communication skills

Proficiency in Google Workspace (Docs, Sheets, Drive, Gmail, Calendar)

Experience with Aspire and/or HubSpot is a plus

High school diploma or equivalent required; additional training a plus

PHYSICAL REQUIREMENTS

This is primarily an office-based role requiring extended periods of sitting and computer use. Occasional standing, walking, bending, or lifting (up to 25 lbs) may be required for office tasks such as filing or supply handling. Strong vision, hearing, and communication skills are necessary for phone, in-person, and virtual interactions.

COMMITMENT TO DIVERSITY

Egan Landscape Group is an equal opportunity employer committed to building a diverse and inclusive workforce. We welcome applicants of all backgrounds regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability. We believe diversity strengthens our team and improves the service we provide to our clients and community.