Administrative Assistant - Office Technical Assistant

Distro

Medellín, Antioquia permanent

Posted: February 24, 2026

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Quick Summary

The Administrative Assistant - Office Technical Assistant will manage all aspects of account administration after the business is bound, including internal coordination and client/carrier-facing tasks such as processing endorsements, issuing binders and invoices, collecting and filing documents, checking policies, and following up on outstanding information.

Required Skills

Computer Skills Microsoft Office Administrative Support Customer Service Insurance Knowledge English Proficiency Invoice Processing Policy Management Binder Preparation Claims Coordination

Job Description

The Office Technical Assistant will manage all aspects of account administration after the business is bound, including internal coordination and client/carrier-facing tasks such as processing endorsements, issuing binders and invoices, collecting and filing documents, checking policies, and following up on outstanding information.
Location & Schedule
• Location: On-site in Medellín, Colombia
• Schedule: Monday to Friday, 8:00 a.m. – 5:00 p.m.
• English Level: B2+ / C1
Key Responsibilities
• Process new business submissions internally
• Prepare binders, invoices, and policy delivery letters
• Organize and maintain bound policy files
• Draft endorsement letters (money and non-money) and handle invoicing
• Assist with suspense items and claims requests
• Prepare renewal files by obtaining applications and loss runs
• Coordinate correspondence with agents and carriers
• Support claims handling and loss run requests
• Perform other duties as assigned
Skills & Qualifications
• Strong computer skills, including proficiency in Microsoft Office
• Experience: 1–2 years in administrative, executive, or customer service support
• Basic knowledge of insurance; insurance experience is a plus
• English Advanced (C1)

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