Administrative Assistant - Medical Records Unit

Pay Range: $22.90 - $27.62/hr. | $47,632 - $59,539 annual compensation

Job Posting Closing on: Tuesday, February 10, 2026 📅

Workdays & Hours: Monday – Friday 8am – 5pm; In office.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. 🌆

An Administrative Assistant position is available with the City of Fort Worth Police Department / Medical Records Unit (MRU). The position provides service to all PD personnel (sworn and civilian) serving over 2,300 personnel. The unit’s workload is constant, the demands are high and priorities can change with little notice. Primary responsibilities include processing the Workers’ Compensation and Return to Work Program; provide consultation, information, and resources relating to the various City leave programs to PD personnel, provide training and education to the PD employees, supervisors, and managers.

Minimum Qualifications:

• Associate’s degree from an accredited college with major course work in Business Management, Public Administration, Business Administration or related field

• Four (4) years of responsible clerical and administrative experience

• Must pass Drug Screen, Fingerprint background check, and Polygraph screening

Preferred Qualifications:

• Human Resources experience, working with Workers’ Compensation claims, employee information and benefits, medical cases

• Working knowledge of FMLA, transitional/light duty return to work programs, and implementing ADA requirements

• Experience working in law enforcement, public safety, or municipal government environment

• Prior experience using HR or case management systems to track medical and leave data

• Proficiency with Excel, databases, and case tracking systems

The Administrative Assistant job responsibilities include:

• Process Workers’ Compensation (WC) case cycles from inception to closure, including processing claims in coordination with City Human Resources, Risk Management, and the third-party administrator; facilitating the Temporary Transitional Duty Program and ensuring timely issuance of Bona Fide Assignment Offer Letters and extensions; and attending case hearings to provide testimony and case updates as required

• Provide consultation, information and internal resources to PD personnel on various leave programs, such as the Family Medical Leave Act (FMLA), the City’s Paid Parental Leave Program, and other benefit programs

• Make timely and accurate updates in the workers’ compensation database and internal duty status spreadsheet regarding an employee’s work and leave statuses

• Serve as a liaison between the Department and external third-party administrators’ vendors for FMLA and ADA (i.e. respond to requests for information from employees, supervisory and management staff, representatives from other City Departments, and external parties)

• Respond to requests for information from employees, supervisory and management staff, representatives from other City Departments, and City third-party administrators

• Perform a wide variety of Medical Records Custodian duties such as heavy telephone, in-person, and email interaction with external and internal parties

• Organize, log and retain medical records in compliance with the City’s records retention schedules

• Support digitization of medical record documentation, and implementation of process improvements

• Assist the Unit Supervisor and aid in other projects as assigned

Working Conditions and Physical Demand as stated on official City job description

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions.

Sedentary Work – Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Criminal Justice Information Systems (CJIS) Background Check

Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class.

Apply Now! Come be part of something special in Fort Worth. 🌟

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.