Administrative Assistant

JOB OVERVIEW

At Smoker Door Sales, our motto - More Than a Door - drives everything about how we do our jobs. It means we conduct ourselves in a way that would make our moms proud: we are kind, we speak highly of each other, we look for opportunities to help others, and we go out of our way to make each other look good.

The Administrative Assistant serves as the operational backbone in our office, ensuring daily activities run smoothly through meticulous organization and proactive support. The core responsibilities include being the first point of contact for incoming phone calls and visitors, overseeing office supply inventory, invoice processing, expense tracking, posting bills to pay and payments from customers, and other basic bookkeeping functions to keep the company’s records current and organized.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Answer incoming phone calls and direct to proper people or departments

Welcome visitors to the office and ensure a friendly, personal experience

Assist day-to-day office activities as a point of contact in reception area

Prepare and send customer invoices, receive/record payments, and send out surveys

Record vendors bills and record payments in Acumatica, including credit card transactions

Prepare and make bank deposits

Assist in ensuring office efficiency by maintaining common areas, handling correspondence, maintaining file systems, supplies, and mailing/shipping packages

Assist with planning activities, meetings, events, and booking travel

Demonstrate general knowledge of our garage door products, including their features, benefits, and specifications to effectively respond to phone inquiries and walk-ins

QUALIFICATIONS

Ambitious, inquisitive, helpful, and humble, with a positive attitude

Demonstrated ability to establish and maintain strong relationships with customers and provide exceptional customer service

Ability to work independently, manage multiple tasks simultaneously, with acute attention to detail

Excellent verbal and written communications skills

Proficient in various computer software applications, including Microsoft Word, Excel, and Outlook

Two years of administrative or bookkeeping experience, preferred