Administrative Assistant III - Quality and Safety

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Union: Non-Union

Number of vacancies: 1

New or Replacement Position: Replacement

Site: Princess Margaret Cancer Centre

Department: Quality, Safety & CPSO

Reports to: Director

Salary Range: $28.42 - $42.62 per hour

Hours: 37.5 hours per week

Status: Temporary Full-Time (approx. 12 months)

Closing Date: April 16, 2026

Position Summary

The Administrative Assistant III has dual reporting to the Director of Quality, Safety and Clinical Adoption (QSCA), and the Director of Operational Excellence, aiding clinical teams across all UHN sites. Responsibilities include high-level administrative tasks such as managing calendars, drafting agendas, preparing minutes, organizing meetings/events, supervising personnel, managing budgets, ensuring office efficiency, and maintaining information systems. This role requires considerable judgment and independence.

Duties

• Managing and coordinating calendars for Directors within the Quality and Safety Portfolio
• Supporting administrative tasks for the Quality and Safety team, including support for Accreditation, Quality of Care Committees, and the Annual Quality and Safety Summit
• Manages all aspects of meetings and events, including drafting agendas, preparing minutes, and ensuring all logistical and material needs are met.
• Utilizing advanced word processing tools to prepare and format complex documents and materials
• Monitoring, analyzing, and reporting on departmental budgets
• Ensuring the smooth and efficient operation of the office
• Developing and maintaining organized systems for electronic and paper filing and information retrieval
• Performing a variety of clerical and administrative support tasks, including monitoring department email and distributing emails and digital tickets
• Carrying out other responsibilities aligned with the job classification, as assigned

• Completion of Grade 12 or recognized equivalent
• Completion of a recognized medical office or business administration program at the diploma level
• Four (4) years related secretarial support experience
• Previous on-the-job computer/word-processing, database and spreadsheet software experience; solid experience in a Microsoft Office environment
• Previous supervisory experience, preferred
• Experience working in a health care environment, required
• Excellent organizational and time management skills
• Very good interpersonal and customer service skills
• Very good verbal and written communications skills
• Comprehensive knowledge of health care, organizational/office practices, procedures and standards
• Ability to produce high quality work in accordance with Hospital standards
• Ability to maintain confidentiality
• Ability to work well under pressure and use good judgment in assessing difficult situations
• Preparing reports and presentation
• Ensuring invoice payment and office account management
• Knowledge of medical terminology, an asset

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.