Administrative Assistant (Healthcare)

Company: MDofficeManager
Location: Clarksville, Indiana

Role : FULL TIME - ONSITE

About MDofficeManager

MDofficeManager provides comprehensive medical office management solutions, supporting physicians and healthcare practices with administrative efficiency, patient coordination, and operational excellence. The organization focuses on delivering high-quality patient experiences while optimizing practice workflows.

Position Summary

The Administrator Coordinator plays a critical role in supporting day-to-day operations for a physician practice managed by MDofficeManager. This role requires mandatory healthcare experience and involves direct interaction with patients, providers, and internal teams.

The ideal candidate will manage front office operations, coordinate patient services, and handle incoming calls, ensuring a seamless and professional experience for all patients and clients.

Key Responsibilities

Serve as the primary point of contact for patients, visitors, and clients

Answer high-volume inbound calls, addressing patient inquiries, scheduling appointments, and routing calls appropriately

Coordinate patient scheduling, referrals, and follow-ups across providers

Support MDofficeManager’s practice operations by assisting physicians and office leadership

Maintain and update patient records in EMR/EHR systems accurately

Verify insurance coverage and assist with patient billing inquiries

Ensure compliance with HIPAA and company policies

Manage front desk activities including patient check-in and check-out

Handle sensitive patient concerns with professionalism and confidentiality

Assist with administrative reporting, documentation, and office coordination

Required Qualifications

2+ years of healthcare administrative experience (required)

Prior experience in a physician office, clinic, or healthcare setting

Strong experience handling patient calls and front desk responsibilities

Familiarity with EMR/EHR systems (e.g., Epic, eClinicalWorks, or similar)

Knowledge of medical terminology and healthcare workflows

Excellent verbal and written communication skills

Preferred Qualifications

Degree or certification in Healthcare Administration or related field

Experience working with third-party practice management organizations

Experience supporting multiple providers or locations

Core Competencies

Patient-centered service mindset

Strong organizational and multitasking skills

Professional phone etiquette and communication

Attention to detail and accuracy

Ability to work in a fast-paced healthcare environment

Work Environment

On-site role in a medical office setting in Clarksville, IN

Frequent patient interaction and phone communication

Fast-paced environment with multitasking requirements