Administrative Assistant (Brokerage Administrator)

Founded in 1971, Marcus & Millichap (NYSE: MMI) is a leading commercial real estate brokerage firm focusing exclusively on investment sales, financing, research, and advisory services, with nearly 1,700 investment sales and financing professionals in 80+ offices throughout the United States and Canada.

Our mission is to help our clients create and preserve wealth by providing the best real estate investment sales, financing, research, and advisory services available.

Marcus & Millichap closes more transactions than any other real estate investment brokerage firm in the nation. In 2024, the firm closed 7,836 transactions with a sales volume of approximately $49 billion.

The Brokerage Administrator provides a broad range of administrative assistance to Sales Agents and the Operations Manager. This role is responsible for expediting all transactional work relating to the listing and sales of commercial real estate, training of new Agents and other personnel on company applications and software programs, as well as the performing of various administrative and marketing tasks related to the commercial real estate brokerage.

The anticipated hourly rate is 29.80 CAD per hour. The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and length of experience within the industry, education, etc. Marcus & Millichap is a multi-province employer, and this salary range may not reflect positions that work in other provinces.

This position uses artificial intelligence (AI) tools as part of the screening and selection process. These tools assist in evaluating applications based on job-related criteria.

Responsibilities::
• Process new listings, including proofing and editing marketing packages for superior quality and use of grammar.

• Assist the Operations Manager in the processing of sold and closed transactions when necessary.

• Keep up to date with the various software, company applications, and policies or procedures that pertain specifically to Agents and Assistants, while continuing to identify opportunities to conduct training sessions when necessary.

• Copy, scan, and create proposal bindings and print jobs for agents.

• Share the telephone and front desk responsibilities with the other support staff.

• Assist with the stocking of supplies, maintaining copiers and other office machines in working condition, and general problem solving.

Qualifications::
• Two+ (2+) years of administrative experience.

• High School diploma.

• Strong knowledge of Microsoft (MS) Office required: Word, Excel, PowerPoint, and Outlook.

• Editing and proofreading skills.

• A professional appearance and demeanor

• Top-notch phone manner.

• Reliable, punctual, and professional.

• Friendly, upbeat personality with a can-do attitude.

• A strong desire to learn and progress within the company

• Eagerness to learn new software applications and technical remedies for keeping office computer systems updated.

• Previous real estate experience is helpful.

• Background in a banking, finance, or legal office environment preferred.

• Knowledge of Adobe InDesign is a plus.

Marcus & Millichap provides equal employment opportunities to all employees and applicants for employment without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. In addition to federal law requirements, Marcus & Millichap complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.